Peninsula Hospitality Group
Oversee and manage reservations: Handle and supervise all aspects of the reservation process, including individual and group bookings. Ensure accuracy and efficiency: Ensure all booking information is accurate and processed in a timely manner, and that reservation systems are up…
Mixing and serving drinks: Preparing drinks accurately based on recipes, making recommendations, and serving both bar and table customers. Customer service: Welcoming guests, taking orders, processing payments, and ensuring a pleasant and efficient experience. Bar and inventory management: Stocking and…
Greets customers upon arrival, making them feel welcome. Manages seating: Assigns tables to servers, provides accurate wait times, and manages the waiting list or reservations. Escorts guests: Leads customers to their assigned tables. Manages calls and queries: Answers the phone…
Cleaning and sanitation Wash, sanitize, and store all dishes, pots, pans, and utensils. Clean and sanitize kitchen floors, walls, and work surfaces regularly. Operate and maintain dishwashing machinery. Ensure proper sanitation and hygiene standards are met, in compliance with health…
Greeting guests: Welcome customers and show them to their tables. Taking orders: Present the menu, answer questions, and accurately take food and drink orders. Serving food and beverages: Deliver orders to tables and ensure food quality. Maintaining cleanliness: Keep the…
Beverage service: Prepare and serve a variety of drinks, including cocktails, wine, and non alcoholic options, with a strong knowledge of ingredients and preparation methods. Guest interaction: Greet members and guests, take food and drink orders, and provide a high…
Core duties and responsibilities Office Management: Managing general office tasks like filing, photocopying, and handling mail. Scheduling and Coordination: Arranging appointments, managing meeting logistics, and coordinating travel arrangements. Communication: Sorting and distributing incoming correspondence, calls, and emails; and composing routine…
Key responsibilities Content creation: Develop, edit, and schedule engaging content, such as posts, articles, and videos, for various social media platforms. Campaign management: Create and implement social media strategies and campaigns to meet business goals, such as brand awareness or…
Key responsibilities Manage reservations: Handle incoming reservation requests from guests, travel agents, and companies via phone, email, or other online platforms. Process bookings: Accurately input and confirm booking information into the reservation system. Maintain availability: Keep room availability information current…
Staff management: Hiring, training, scheduling, and supervising employees to ensure they perform their duties effectively. Financial management: Creating and managing budgets, monitoring revenue and expenses, and preparing financial reports. Operations and maintenance: Overseeing daily activities, ensuring facilities and equipment are…
Customer service and interaction Welcome guests and make them feel valued. Take food and drink orders and make recommendations based on customer preferences. Handle guest complaints and queries promptly and professionally. Ensure the overall guest experience is positive and up…
Key responsibilities Team supervision: Oversee and coordinate daily activities of floor staff, delegate tasks, and ensure productivity. Performance management: Monitor staff performance, provide coaching and feedback, and conduct training. Operational oversight: Ensure the floor is clean, safe, and meets all…
Strategy and content: Develop and implement social media strategies, and create engaging content (posts, captions, visuals) for various platforms like Instagram, LinkedIn, and TikTok. Community management: Monitor social media channels for comments, direct messages, and mentions, and respond to followers…
Restocking: Keeping all bar supplies, such as liquor bottles, beer, wine, mixers, ice, garnishes, and napkins, well stocked and readily available for the bartender. Cleaning & Maintenance: Washing glassware and cocktail equipment, polishing glasses and bottles, cleaning spills, wiping down…
Greeting & Seating: Welcome guests, present menus, and assist with seating arrangements. Order Taking: Accurately take food and drink orders, relaying details to the kitchen and bar staff. Serving: Professionally deliver food and beverages to guests, ensuring orders are correct.…
Key Responsibilities Guest Interaction: Greet guests warmly, escort them to tables, and present menus. Reservations and Seating: Manage the reservation system, maintain organized waitlists, and efficiently assign guests to tables. Communication: Serve as the point of contact, communicating with guests,…
As an Office Receptionist, you will be responsible for the following duties: Greet and welcome office residents, clients, and visitors in a courteous and professional manner. Manage the reception area to ensure it is tidy, presentable, and aligned with brand…
The Hostess is the first staff member a customer interacts with when they enter a restaurant. Their job is to greet customers and quickly escort them to their tables. Aside from welcoming guests, their duties are to optimize seating space…
Manage day to day posting on Instagram, Facebook, TikTok. Take content live — including Reels, Stories, and in the moment coverage of events and campaigns. Engage with the community via DMs, comments. Coordinate shoots with photographers/videographers where required Marketing Campaigns…
Are you an enthusiastic, customer service focused person who loves going above and beyond the needs of a guest? Do you have impeccable English communication and written skills? Then the position as a Head Hostess is awaiting you! As a…
Cashier Requirements: Knowledge, Skills, and Abilities for Career Success Here are usually required qualities, including knowledge, skills, and abilities which most employers would expect from applicants looking to work as cashiers: Must be able to offer friendly customer service Must…
Duties and responsibilitiesStrategy development Craft and implement a robust social media strategy aligned with the luxury hotel’s brand positioning and marketing goals. Identify target audiences and create content that resonates with high end clientele. Content creation Develop visually stunning and…
Responsibilities Prepare alcohol or non alcohol beverages for bar and restaurant patrons Interact with customers, take orders and serve snacks and drinks Assess customers’ needs and preferences and make recommendations Mix ingredients to prepare cocktails Plan and present bar menu…
A social media specialist may also work with other staff members as a way to further promote a brand, such as bringing in marketing consultants to help publicize an event. The specialist is responsible for tracking whether or not social…
Responsibilities Welcome guests to the venue Provide accurate wait times and monitor waiting lists Manage reservations Escort customers to assigned dining or bar areas Provide menus and announce Waiter/Waitress’s name Greet customers upon their departure Coordinate with wait staff about…
Taking customer orders and serving drinks Mixing, garnishing, and serving alcoholic and non alcoholic drinks according to recipes or customer preferences Checking customers’ identification to confirm they meet legal drinking age Processing customer payments for drinks and providing change as…
A social media specialist may also work with other staff members as a way to further promote a brand, such as bringing in marketing consultants to help publicize an event. The specialist is responsible for tracking whether or not social…