The Hostess is the first staff member a customer interacts with when they enter a restaurant. Their job is to greet customers and quickly escort them to their tables. Aside from welcoming guests, their duties are to optimize seating space in the dining room, manage reservation lists and entertain customers as they wait for their table.
They typically work in fine dining restaurants and are located at the entrance of the restaurant. As they're the first point of contact a customer has as they enter the restaurant, it's up to the Hostess to establish a positive first impression.
Therefore, the important skills for the role include communication and customer service. To manage a large number of reservations effectively, they also need multitasking and organizational skills.
Job Type: Full-time
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