Etisalat
Technical Support Front Line Advisor.Technical Support (250002ZM)Description Job Purpose Handle all inquiries, complaints and technical issue (Reactive / proactive) through inbound calls DSL Med and Core customers and following up with customers in terms of customer experience, complaints, retention, back…
Large Digital Innovation Analyst.Enterprise Marketing (250002SZ)Description Job Purpose N/A Report To Position Name Large Digital Transformation supervisor role: Responsible for delivering the Large segment digital channels strategy & desired customer journeys, Monitor the performance of digital channels and implement strategies…
Mass & Youth Advisor.Call Center (250002XO)Description Job Purpose To respond and answer Ahlan prepaid & Demagh Tanya segments’ inbound calls with high quality standards assisting customers with all available tools in order to achieve highest level of customer satisfaction, attract…
Contact Center Systems Senior Principal Engineer. Customer and Partner Management (2500037E)Description Job Purpose To design, develop, and manage advanced contact center technologies (Genesys), covering both voice and digital channels and ensuring Etisalat's customer care platforms are highly available, scalable, and…
BI System Analyst.Enterprise Information Management (2500036Z)Description Job Purpose To develop and implement reports and ad hoc requests to satisfy business users reporting requirements to monitor daily activities and support decision making. Report To Position Name Assess reporting requirements to communicate…
EIM Senior Specialist.Enterprise Information Management (2500035W)Description Job Purpose To develop and implement reports and ad hoc requests to satisfy business users reporting requirements to monitor daily activities and support decision making. Report To Position Name o Assess reporting requirements to…
Information Security Senior Analyst.Enterprise Security (240001AD)Description Job Purpose Responsible for developing and implementing Etisalat's information security program and security strategy to protect Etisalat’s information assets and minimize risk Report To Position Name • Support the Senior Team Leader Information Security/…
BI Technical Expert.Enterprise Information Management (2500032Q)Description Job Purpose Lead team to develop and implement mobile/desktop dashboards and provide end user’s self services (Power User) to accelerate business analysis/reporting & decision making process. Report To Position Name o Assess dashboards/self services…
BI Technical Expert.Enterprise Information Management (2500032R)Description Job Purpose Lead team to develop and implement mobile/desktop dashboards and provide end user’s self services (Power User) to accelerate business analysis/reporting & decision making process. Report To Position Name o Assess dashboards/self services…
Civil Work Supervisor.Network Management (250002YG)Description Job Purpose N/A Report To Position Name controlling the preventive and corrective maintenance processes of the civil infrastructures’ network assets, in both aspects; technically and the commercially. Facilitate the access and core networks maintaining the…
Deployment Senior Engineer.Projects & Infrastructure Development (25000331)Description Job Purpose Mange and plan the execution plan and Support and implement , testing all telecom( radio – transmission ) plans within etisalat network , Report To Position Name Deployment Senior Engineer.Projects &…
Accounts Payable Senior Accountant.Financial Accounting (25000308)Description Job Purpose To receive and check invoices received from different company departments and external vendors, followed by approving the payment voucher ensuring an accurate process flow. Report To Position Name ? Approve the invoices…
Technical Contracts Management Senior Engineer.Technical Procurement,Contracts & Commercial Control (250002GR)Description Job Purpose To efficiently control the overall technical vendor scope and issues ensuring the end to end completion of all contracted hardware and services. To assist in controlling & Supervising…
DCB & Partnerships Management Senior Specialist.Consumer Marketing (250002S7)Description Job Purpose Develop, prepare and handle reports for OTT platforms, including Direct Carrier Billing (DCB) and hard bundle performance analysis. Oversee and execute DCB new launches, ensuring timely delivery and alignment with…
Technical Customer Experience Senior Engineer.CTO/PMO/PCO/Customer Experience Office (250002ZZ)Description Job Purpose To ensure Mobile Telecommunication networks are designed, configured and optimized to meet certain level of Quality of Service and Customer Perception through different means of network testing, audits, and develop…
Electromechanical Senior Engineer.Access Network Development (250002KX)Description Job Purpose To Plan and Manage the implementation of various Electro mechanical systems for the network sites at different layers to satisfy the operational requirements achieving the goal of a "Superior Network Performance". It…
Digital Testing Senior Specialist.Revenue Management & Broadband (250002TG)Description Job Purpose N/A Report To Position Name • Execute test cases for web and mobile applications to ensure functionality, usability, reliability & responsiveness across different browsers/devices • Identify, document & track software…
Revenue Senior Analyst.Financial Accounting (250002VB)Description Job Purpose o perform and apply revenue assurance controls to ensure that the revenue has been identified, captured, recorded, billed, invoiced and reported in a timely manner Report To Position Name Conduct end to end…
Commercial projects senior specialist.Commercial Planning & Support (250002F2)Description Job Purpose Responsible for the end to end management of all CVM (Consumer Value Management) and Campaign Management Responsible for the end to end management of all CVM (Consumer Value Management) and…
Youth Segment Senior Specialist.Consumer Marketing (250002EV)Description Job Purpose •Innovate and Implement the Youth segment plan related to Revenue development in order to achieve set targets. •Analyze Performance trends and spot gaps and opportunities •Assess market potential and prospects based on…
Civil Rollout Engineer.Projects & Infrastructure Development (250002UW)Description Job Purpose Execute and operate civil work for Cores and BSCs to achieve the network strategy plan for future expansions. Report To Position Name • Plan and implement civil items for core sites…
Access Transmission Operations Senior Engineer.Network Management (250002KL)Description Job Purpose Maintain and enhance TX network availability and performance Implement the network modifications and optimization requests in TX network Evaluate managed services to insure meeting the contracted KPIs/SLA Report To Position Name…
IN Support Senior Specialist.Revenue Management & Broadband (250002V8)Description Job Purpose Intelligent Network Operations Team member main task is to ensure smooth operations of the Charging nodes. The Job holder will be responsible to maintain/monitor the charging system and IN nodes…
Job Details Qualifications & Experience English legal and formal document drafting skills Arabic legal and formal document drafting skills useful. Industry and Business Awareness Networking & Relationship building Team Leading & Influencing Etisalat Product and Services Knowledge Regulatory Knowledge Standards…
Job Details Qualifications & Experience Bachelor's degree in finance/accounting/commerce/law or equivalent Internationally recognized professional accounting/auditing qualification (CA, CPA, ACCA, CIA) CISA, Certified Fraud Examiner 6 8 years audit experience with large and reputable organizations, with at least 2 years in…
Job Details Qualifications & Experience : Use your personal email id to register and apply for this role. We thank all applicants for their interest, however only those shortlisted for an interview will be contacted. If you have not heard…
Job Details Qualifications & Experience Bachelor's degree in marketing/ business administration/ engineering/technology. 4+ years of experience in media/Telecom/IT services companies as a key account manager or senior sales manager Company Description For more than four decades, we have connected people…
Job Details Education Required: Bachelor's degree in finance and/or Accounting Preferred: Professional Accountancy qualification such as CA/ACCA/CPA or equivalent Years of experience: Minimum 3 5 years of in depth accounting/finance and reporting experience in Telecoms preferably in the Roaming and…
Job Details Required Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred). 8+ years of experience in IT architecture with a focus on tools, process design, and optimization. Proven experience with ITSM, ITOM, and…
Job Details Align training topics and schedule with business needs and sales seasonality. Monitor retail team satisfaction regarding on the job training in terms of delivery, content, and timing. Produce detailed training and trainers' performance reports. Foster the development of…
Job Details Monitors quality assurance measures & standards to ensure compliance with corporation practices and international standards; ensure respective functions effectively support the corporate objectives, targets, standards and procedures. Reports and maintains ongoing dialogue with the Senior Vice President and…
Job Details Incorporate the latest tools and techniques to deliver faster and more comprehensive analyses for existing and new reports, thereby elevating the quality of insights provided. Implement sophisticated Data Science techniques within Consumer Analytics to optimize the extraction of…
Digital Development Senior Analyst.Revenue Management & Broadband (250000BO)Description Job Purpose Create, manage and maintain the master blueprint (enterprise architecture) that guides the organization's business and IT systems by having the vision and long term perspective that gives the organization direction.…
Mass & Youth Advisor.Call Center (250002TY)Description Job Purpose To respond and answer Ahlan prepaid & Demagh Tanya segments’ inbound calls with high quality standards assisting customers with all available tools in order to achieve highest level of customer satisfaction, attract…
Sales Direct Consumer Quality Assurance Senior Specialist.Sales Operation (250002RC)Description Job Purpose Quality & audit visit across sales channel to cover 80+ location to ensure covering all Etisalat sales activities and ensure in order to maintain Etisalat standards, policies to enhance…
Integration System Senior Specialist.Customer and Partner Management (250002SS)Description Job Purpose Extract data from different source systems into enterprise DWH using ETL tools Develop jobs to prepare data integration files for external systems Report To Position Name Transform user requirements into…
Job DetailsQualifications & ExperienceBachelors in Engineering/ Telecommunications/ Electrical Engineering or equivalent with 2 3 years of experience in commissioning Satellite systemsCompany DescriptionFor more than four decades, we have connected people and now weve evolved to become the digital telco of…
Job DetailsQualifications & ExperienceBachelor's degree in business, Marketing, or a related fieldProven track record of success in advertising sales within the TV/Entertainment industry, with a strong emphasis on media agency partnerships in the MENA region.Established network of relationships with media…
Job DetailsRequired Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).8+ years of experience in IT architecture with a focus on tools, process design, and optimization.Proven experience with ITSM, ITOM, and observability platforms such as…
The leading telecom providers in the UAE, is looking for a dynamic and target driven Sales Representative to join our team. As a key member of our sales force, you will be responsible for driving the sales of mobile, internet,…
Job DetailsEducation Required: Bachelor's degree in finance and/or AccountingPreferred: Professional Accountancy qualification such as CA/ACCA/CPA or equivalentYears of experience: Minimum 3 5 years of in depth accounting/finance and reporting experience in Telecoms preferably in the Roaming and interconnection businessCompany DescriptionFor…
Job DetailsQualifications & ExperienceBachelor's degree in finance/accounting/commerce/law or equivalent Internationally recognized professional accounting/auditing qualification (CA, CPA, ACCA, CIA)CISA, Certified Fraud Examiner6 8 years audit experience with large and reputable organizations, with at least 2 years in a managerial capacityExperience in…