Concentrix
Operations Location Riyadh, Saudi Arabia Language English Summary The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and…
Operations Other Training & Quality Location Riyadh, Saudi Arabia Language English Summary The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs…
Summary As a Customer Service Advisor, you will provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client…
Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Description Essential Functions/Core Responsibilities Receive in bound calls from customers, prospects and non customers while…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Work Location Abudhabi Working Hours 10 AM 2 PM ( part time ) Description Essential…
Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Description Essential Functions/Core Responsibilities Receive in bound calls from customers, prospects and non customers while…
Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Description Essential Functions/Core Responsibilities Receive in bound calls from customers, prospects and non customers while…
Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution focused, tech powered, intelligence fueled. With unique data…
Summary Policy onboarding, constantly improving turnaround times Product configuration & endorsement processing Support key client transactions and manage related queries & complaints Centrally manage complaints from various channels e.g. call centre, Customer Happiness Centre, walk in customers and customer emails…
Summary The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non routine problems regarding client's product or services.…
Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Description Essential Functions/Core Responsibilities Receive in bound calls from customers, prospects and non customers while…
Summary The Luxury brand ambassador position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through other social channels depending upon client requirements. This position provides customer service support and resolution of non routine problems regarding client's product or services.…
Summary The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and…
Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Description Essential Functions/Core Responsibilities Receive in bound calls from customers, prospects and non customers while…
Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Description Essential Functions/Core Responsibilities Receive in bound calls from customers, prospects and non customers while…
Summary The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Description Essential Functions/Core Responsibilities Analyze and maintain all…
Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution focused, tech powered, intelligence fueled. With unique data…
Summary PREFERRED CANDIDATE QUALIFICATIONS · CURRENTLY AVAILABLE IN THE UAE. · CAN JOIN IMMEDIATELY. As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program for the Contact Center. You will evaluate a customers' experience…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Description ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES Support in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department across client site/s. As one of the key contacts for Workforce Operations onsite,…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Summary The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non routine problems regarding client's product or services.…
Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Description Essential Functions/Core Responsibilities Receive in bound calls from customers, prospects and non customers while…
Other Location Abu Dhabi, United Arab EmiratesLanguage English Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Work Location Abudhabi Working Hours 10 AM…
Other Location Dubai, United Arab EmiratesLanguage English Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Description Essential Functions/Core Responsibilities Receive in bound calls from…
Other Location Dubai, United Arab EmiratesLanguage English Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Description Essential Functions/Core Responsibilities Receive in bound calls from…
Other Location Dubai, United Arab EmiratesLanguage English Summary The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non…
Other Location Dubai, United Arab EmiratesLanguage English Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Description Essential Functions/Core Responsibilities Receive in bound calls from…
Other Location Dubai, United Arab EmiratesLanguage English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Other Location Abu Dhabi, United Arab EmiratesLanguage English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Other Location Dubai, United Arab EmiratesLanguage English Summary The Luxury brand ambassador position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through other social channels depending upon client requirements. This position provides customer service support and resolution of non…
Other Location Abu Dhabi, United Arab EmiratesLanguage English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Other Location Abu Dhabi, United Arab EmiratesLanguage English Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Description Essential Functions/Core Responsibilities Receive in bound calls…
Other Location Dubai, United Arab EmiratesLanguage English Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Description Essential Functions/Core Responsibilities Receive in bound calls from…
Other Location Abu Dhabi, United Arab EmiratesLanguage English Summary The Advisor I, Transaction Processing position performs off line tasks in direct support of production associates. This position does not interface with customers directly.Description Essential Functions/Core Responsibilities Communicate effectively with individuals/teams…
Other Location Dubai, United Arab EmiratesLanguage English Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Description Essential Functions/Core Responsibilities Receive in bound calls from…
Other Location Abu Dhabi, United Arab EmiratesLanguage English Summary Policy onboarding, constantly improving turnaround times Product configuration & endorsement processing Support key client transactions and manage related queries & complaints Centrally manage complaints from various channels e.g. call centre, Customer…
Other Location Dubai, United Arab EmiratesLanguage English Summary The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non…
Other Location Dubai, United Arab EmiratesLanguage English Summary As a Customer Service Advisor, you will provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat…
Other Location Dubai, United Arab EmiratesLanguage English Summary This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.Description Essential Functions/Core Responsibilities Receive in bound calls from…
Other Location Dubai, United Arab EmiratesLanguage English Summary The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce…
Other Location Dubai, United Arab EmiratesLanguage English Summary The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.Description Essential…
Other Location Dubai, United Arab EmiratesLanguage English Summary The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce…
Other Location Abu Dhabi, United Arab EmiratesLanguage English Summary As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team…
Other Location Dubai, United Arab EmiratesLanguage English Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution focused,…
Other Location Dubai, United Arab EmiratesLanguage English Summary As a Contact Centre Team Leader, you’ll lead, motivate and support a team of 15+ contact center advisors, ensuring that great customer service and support is delivered. You and your team will…
Other Location Abu Dhabi, United Arab EmiratesLanguage English Summary The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior…
Other Location Dubai, United Arab EmiratesLanguage Arabic + English Summary PREFERRED CANDIDATE QUALIFICATIONS – · CURRENTLY AVAILABLE IN THE UAE. · CAN JOIN IMMEDIATELY. As a Quality Analyst, you have to execute the daily requirements of the Quality Assurance program…
Other Location Dubai, United Arab EmiratesLanguage English Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution focused,…
Other Location Dubai, United Arab EmiratesLanguage Arabic + English Description ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIESSupport in the management and the delivery of the functional and operational plans for all aspects of the Workforce Operations department across client site/s. As one…
Customer Service and Support Location Cairo, Egypt Job Title: Solution Assessment Consultant 2026 Job Description Key Responsibilities: Act as the key technical expert for solution assessment execution Support customers run 1st party and/or 3rd party ISV assessment tools as per…
Job Title: Solution Assessment Consultant 2026 Job Description Key Responsibilities: Act as the key technical expert for solution assessment execution Support customers run 1st party and/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment…
Human Resources Location Giza, Egypt Job Title: People Solutions Generalist I Job Description The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust,…
Job Title: People Solutions Generalist I Job Description The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources…
Customer Service and Support Location Agadir, Morocco Job Title: Superviseur (F/H) Agadir Allemand Anglais Expérimenté Job Description Qui sommes nous ? Concentrix est une entreprise internationale présente dans plus de 70 pays. Nous excellons dans l'amélioration de l'expérience client et…
Training & Quality Location Marrakech, Morocco Job Title: Trainer (F/H) Marrakech Français Anglais Expérimenté Job Description Qui sommes nous ? Concentrix est une entreprise internationale présente dans plus de 70 pays. Nous excellons dans l'amélioration de l'expérience client et l'optimisation…
Job Title: Trainer (F/H) Marrakech Français Anglais Expérimenté Job Description Qui sommes nous ? Concentrix est une entreprise internationale présente dans plus de 70 pays. Nous excellons dans l'amélioration de l'expérience client et l'optimisation des processus métiers, en aidant les…
Job Title: Superviseur (F/H) Agadir Allemand Anglais Expérimenté Job Description Qui sommes nous ? Concentrix est une entreprise internationale présente dans plus de 70 pays. Nous excellons dans l'amélioration de l'expérience client et l'optimisation des processus métiers, en aidant les…
Job Details Candidate Profile Bachelor Degree in related field with more than 3 years of experience. Call center experience within real estate sector preferred Bilingual English (B2 + level ) and Arabic speaker . Demonstrated ability to analyze and improve…
Job Details Required Education, Skills And Qualifications Min 1 2 years experience within airlines / travel industry. A bilingual fluent English (B2 Level+) and Arabic or Hindi speaker. Must be a graduate. Competent use of PC, must be good at…
Job Details Firstly, you are a people person and a reliable teammate. You are adaptable and a clear communicator, able to tailor your approach dependent on each individual team member. You have a passion for customer service and getting it…
Job Details CANDIDATE PROFILE You have outstanding customer service skills, dedication and commitment to provide exceptional customer care to the program assigned. You are process and compliance driven, well organized are able to listen intently, demonstrate understanding, and participate in…
Concentrix is hiring Customer Support Specialists for a new account serving an entertainment services. Offer: Basic Gross Salary 17100 EGP KPIs 3550 EGP Night Shift Allowance 1200 EGP Paid training Free transportation Social and medical insurance Requirements: Graduates only 6…
Banking Advisor Vacancy Graduates only 6 months experience in call center/telesales Cairo Resident Egyptian citizen Gross salary up to 17100 + 3500 bonus + 1200 Night shift Allowance Paid training Transportation all over Cairo Social and medical insurance Job Types:…
About the Role: We’re looking for a passionate and motivated English Customer Service Representative to join our team! In this role, you will assist customers by providing information, solving problems, and ensuring a positive experience with our company. ? Responsibilities:…
Customer Service and Support Location Alexandria, Egypt Job Title: B2B German Renewals Specialist Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on…
Job Title: B2B German Renewals Specialist Job Description The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is…
Customer Service and Support Location Agadir, Morocco Job Title: Conseiller Client (F/H) – Assistance Technique / Upsell – Agadir – Français / Anglais Job Description Rejoignez une équipe qui transforme chaque appel en opportunité ! Qui sommes nous ? Concentrix…
Information Technology Location Salé, Morocco Job Title: Professional, BI Data Engineer Job Description Position Summary: The Business Intelligence Professional is an experienced professional working with data (analysing, modelling, extracting, and automating). They will use Business Intelligence tools to extract, transform,…
Job Title: Professional, BI Data Engineer Job Description Position Summary: The Business Intelligence Professional is an experienced professional working with data (analysing, modelling, extracting, and automating). They will use Business Intelligence tools to extract, transform, and load data sets for…
Job Title: Professional, BI Data Engineer Job Description Position Summary: The Business Intelligence Professional is an experienced professional working with data (analysing, modelling, extracting, and automating). They will use Business Intelligence tools to extract, transform, and load data sets for…
Job Title: Conseiller Client (F/H) – Assistance Technique / Upsell – Agadir – Français / Anglais Job Description Rejoignez une équipe qui transforme chaque appel en opportunité ! Qui sommes nous ? Concentrix est une entreprise internationale présente dans plus…
Job Title: Quality Analyst Banking/Fintech Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists…
Job Title: Trainer Banking/Fintech Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with…
Training & Quality Location Dubai, United Arab Emirates Job Title: Quality Analyst Banking/Fintech Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and…
Job Title: Quality Analyst Banking/Fintech Job Description The Sr Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists…
Training & Quality Location Dubai, United Arab Emirates Job Title: Trainer Banking/Fintech Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of…
Job Title: Trainer Banking/Fintech Job Description The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with…
Customer Service and Support Location Dubai, United Arab Emirates Job Title: Team Leader Fintech/Banking Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics…
Job Title: Team Leader Fintech/Banking Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential…
Job Title: Team Leader Fintech/Banking Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.…
Customer Service and Support Location Dubai, United Arab Emirates Job Title: Customer Service Advisor Arabic Speaker Job Description The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements.…
Job Title: Customer Service Advisor Arabic Speaker Job Description The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Job Title: Customer Service Advisor Arabic Speaker Job Description The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Customer Service and Support Location Dubai, United Arab Emirates Job Title: Team Leader, Operations Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics…
Customer Service and Support Location Dubai, United Arab Emirates Job Title: Operations Manager Job Description The Operations Manager – Customer Relations Centre will oversee the end to end management of client’s multi brand contact center, supporting all maisons to deliver…
Job Title: Team Leader, Operations Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Essential…
Job Title: Operations Manager Job Description The Operations Manager – Customer Relations Centre will oversee the end to end management of client’s multi brand contact center, supporting all maisons to deliver a seamless, luxury grade customer experience. This role combines…
Job Title: Senior Copywriter Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution focused, tech powered,…
Job Title: Team Leader, Operations Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.…
Job Title: Operations Manager Job Description The Operations Manager Customer Relations Centre will oversee the end to end management of client's multi brand contact center, supporting all maisons to deliver a seamless, luxury grade customer experience. This role combines operational…
Other Location Dubai, United Arab Emirates Job Title: Senior Copywriter Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the…
Job Title: Senior Copywriter Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution focused, tech powered,…
Information Technology Location Dubai, United Arab Emirates Job Title: Digital Analytics Consultant Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and…
Job Title: Digital Analytics Consultant Job Description We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution focused, tech…
Job Title: Customer Service Ambassador Luxury Retail Job Description The Luxury brand ambassador position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through other social channels depending upon client requirements. This position provides customer service support and resolution of…
Job Title: Customer Service Advisor Arabic Speaker Abudhabi Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution…
Job Title: Customer Service Advisor (Bilingual English/ French) Job Description This position is accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers. Essential Functions/Core Responsibilities Receive in bound…
Job Title: Customer Service Advisor Arabic Speaker (Online Fashion) Job Description The Advisor II, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and…