Concentrix
Workforce Management (WFM) Location Egypt Language English Description 1 YEAR as Scheduler is a MUST Analyse information to develop Short and Long Term Forecasts for multiple clients. Analyse trending data to help build accurate assumptions of various Key Metrics for…
Human Resources Other Location Egypt Language English Summary Entry level job with little or no prior relevant work experience. Acquires basic skills to perform routine tasks. Work is prescribed and completed with little autonomy. Works with either close supervision or…
Location Giza, Egypt Language English Summary Join Concentrix Today!Description Job Description Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution…
Location Egypt Language English Summary Join Concentrix Today!Description Do you thrive on building relationships, problem solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Sales Support at Concentrix! #…
Operations Location Marrakech, Morocco Language English Summary Here’s the opportunity in brief: • We’re looking for customer service advisors in Marrakech • Attractive bonuses, exclusive perks, and great growth prospects Ready to join the adventure? Apply now! Want more details?…
Join a team that turns every call into an opportunity! Who are we? Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in…
Jusqu'à 2000 MAD pour chaque profil recruté : prêt(e)s à relever le défi ? Vous avez un super profil à recommander sur Rabat ou sur Salé ? Cette opportunité est faite pour vous ! Gagnez jusqu'à 2000 MAD grâce à…
Operations Location Salé, Morocco Language English Description Jusqu'à 2000 MAD pour chaque profil recruté : prêt(e)s à relever le défi ? Vous avez un super profil à recommander sur Rabat ou sur Salé ? Cette opportunité est faite pour vous…
Operations Location Marrakech, Morocco Language English Description Schließen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! Wer sind wir? Concentrix ist ein internationales Unternehmen, das in mehr als 70 Ländern vertreten ist. Wir sind führend in…
Schließen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! Wer sind wir? Concentrix ist ein internationales Unternehmen, das in mehr als 70 Ländern vertreten ist. Wir sind führend in der Verbesserung der Kundenerfahrung und der Optimierung…
Rejoignez une équipe qui transforme chaque appel en opportunité ! Qui sommes nous ? Concentrix est une entreprise internationale présente dans plus de 70 pays. Nous excellons dans l'amélioration de l'expérience client et l'optimisation des processus métiers, en aidant les…
Operations Location Marrakech, Morocco Language English Summary L’opportunité en Bref : Nous recrutons des conseillers clients en réception d’appels à Marrakech Primes, plein d’avantages exclusifs et des opportunités d’évolution à la clé Veux tu faire partie de l’aventure ? Postule…
Operations Location Marrakech, Morocco Language English Summary L’opportunité en Bref : Nous recrutons des conseillers clients en réception d’appels à Marrakech Primes, plein d’avantages exclusifs et des opportunités d’évolution à la clé Veux tu faire partie de l’aventure ? Postule…
Operations Location Marrakech, Morocco Language English Summary L’opportunité en Bref : Nous recrutons des conseillers clients en réception d’appels à Marrakech (horaires de nuit – Night Shift ) Salaire plus attractif pour le travail de nuit, avec primes, avantages exclusifs…
Rejoignez une équipe qui transforme chaque appel en opportunité ! Qui sommes nous ? Concentrix est une entreprise internationale présente dans plus de 70 pays. Nous excellons dans l'amélioration de l'expérience client et l'optimisation des processus métiers, en aidant les…
Rejoignez une équipe qui transforme chaque appel en opportunité ! Qui sommes nous ? Concentrix est une entreprise internationale présente dans plus de 70 pays. Nous excellons dans l'amélioration de l'expérience client et l'optimisation des processus métiers, en aidant les…
Operations Location Dubai, United Arab Emirates Language English Summary The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level…
Operations Location Dubai, United Arab Emirates Language English Summary The Operations Manager – Customer Relations Centre will oversee the end to end management of client’s multi brand contact center, supporting all maisons to deliver a seamless, luxury grade customer experience.…
Operations Location Dubai, United Arab Emirates Language English Summary The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.Description…
Account Management Location Dubai, United Arab Emirates Language English Summary The Associate Director, Account Management leads and grows a portfolio of corporate global accounts. This Corporate Sales Professional will actively engage with clients to sell new products, solutions, and services…
Human Resources Other Location Dubai, United Arab Emirates Language English Summary The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. This position is responsible for…
Summary The BI Analyst supports the organization by transforming raw data into meaningful insights and visually compelling dashboards. This role requires strong analytical skills, advanced PowerPoint presentation abilities, and hands on experience with leading BI tools such as Tableau, Power…
Information Technology Location Egypt Language English Technical I, IT Operations (TCF)
Human Resources Training & Quality Location Marrakech, Morocco Language English Description Le/la Responsable site est en charge de l’activité du delivery sur le site de production auquel il/elle est rattaché(e), et la mise en place des outils pour y répondre.…
Le/la Responsable site est en charge de l’activité du delivery sur le site de production auquel il/elle est rattaché(e), et la mise en place des outils pour y répondre. A ce titre il/elle assure la garantie de la qualité et…
Sluit je aan bij een team dat elk gesprek omzet in een opportuniteit! Wie zijn wij? Concentrix is een internationaal bedrijf dat actief is in meer dan 70 landen. Wij blinken uit in het verbeteren van de klantervaring en het…
Operations Location Marrakech, Morocco Language English Summary De opportuniteit in het kort: Wij werven klantenservicemedewerkers voor inkomende oproepen in Marrakech Bonussen, tal van exclusieve voordelen en doorgroeimogelijkheden in het vooruitzicht Wil je deel uitmaken van dit avontuur? Solliciteer nu! Wil…
2000 DH pour chaque profil hispanophone recruté : prêt(e)s à relever le défi ? Vous avez un super profil hispanophone à recommander sur Marrakech ? Cette opportunité est faite pour vous ! Gagnez 2000 DH grâce à notre campagne de…
About the job Concentrix is seeking a dedicated and professional Customer Service Representative to join our dynamic team. This is a fantastic opportunity for a motivated individual with a passion for helping others to grow their career in the retail…
We are seeking a talented Power BI Engineer to join our team. The ideal candidate will be responsible for designing, developing, and maintaining interactive dashboards and reports that provide actionable insights to stakeholders. This role requires strong expertise in Power…
Information Technology Location Morocco Language English Description We are seeking a talented Power BI Engineer to join our team. The ideal candidate will be responsible for designing, developing, and maintaining interactive dashboards and reports that provide actionable insights to stakeholders.…
Rejoignez une équipe qui transforme chaque appel en opportunité ! Qui sommes nous ? Concentrix est une entreprise internationale présente dans plus de 70 pays. Nous excellons dans l'amélioration de l'expérience client et l'optimisation des processus métiers, en aidant les…
Summary The Associate Director, Account Management leads and grows a portfolio of corporate global accounts. This Corporate Sales Professional will actively engage with clients to sell new products, solutions, and services to existing clients across the retail, automotive, travel, healthcare,…
Summary The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. Description Essential Functions/Core…
Summary The Operations Manager Customer Relations Centre will oversee the end to end management of client's multi brand contact center, supporting all maisons to deliver a seamless, luxury grade customer experience. This role combines operational leadership, transition/change management, and stakeholder…
Summary The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Description Essential Functions/Core Responsibilities Analyze and maintain all…
Essential Functions/Core Responsibilities Operational Leadership Manage daily operations across all channels (phone, email, live chat, social, e commerce support). Monitor performance against SLAs, KPIs, and luxury service benchmarks. Drive issue resolution, escalation management, and root cause analysis. Ensure workforce planning,…
Essential Functions/Core Responsibilities Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention Ensures program has proficient training, staff development, and effective employee relation/recognition programs Selecting, training, developing, and managing performance of direct…
Essential Functions/Core Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non billable hours, forecasting, budgeting, etc.) Selecting, training, developing,…
Essential Functions/Core Responsibilities Corporate Sales Experience Responsible for new business sales within assigned markets and existing Fortune 500 clients Champion the effort to grow and maintain the corporation's primary and long term revenue base Develop a thorough understanding of prospect…
Essential Functions/Core Responsibilities Responsible for assisting with implementation and administration of recruitment programs Receive, screen, and file incoming resumes, background, and reference checks Conduct initial screening interviews, telephone interviews, and/or face to face interviews with prospective applicants Assist with recommendations…
Summary We are seeking an experienced Digital Manager to drive digital transformation, operational excellence, and customer experience optimization across our real estate portfolio. This strategic role will be based in Abu Dhabi and responsible for developing and implementing digital solutions…
Summary The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Description Essential Functions/Core Responsibilities Responsible for…
Summary The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved. Description Essential Functions/Core Responsibilities Analyze and maintain all…
Summary The Associate Director Service Delivery is responsible for leading multi site or multi client operations within the organization and ensuring best in class service delivery. This role oversees service performance, client relationships, operational excellence, and achievement of contractual SLAs/…
Information Technology Location Egypt Language English Summary Key responsibilities including supporting operation and implementation, helping with cost savings on number of strategic projects (eg: New build outs, redesign of WAN, New client implementation, RMPLS and SDWAN roll outs etc) Extended…
As the Senior Manager in Advanced Ops Analytics, you will be at the heart of our mission to elevate call center performance. In this role, you will lead a passionate team of analytical professionals, guiding them in crafting and executing…
Research & Analytics Location Cairo, Egypt Language English Summary IT DIGITAL We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future.…
Location Giza, Egypt Language English Summary Join Concentrix Today!Description Job Description Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution…
Location Egypt Language English Summary Join Concentrix Today!Description Do you thrive on building relationships, problem solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Sales Support at Concentrix! #…
Location Cairo, Egypt Language English Summary Join Concentrix Today!Description Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Location Cairo, Egypt Language English Summary Join Concentrix Today!Description Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Job Description Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services. In…
We are seeking a highly skilled Azure DevOps & GitHub Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and supporting modern DevOps practices, with a focus on automation, CI/CD pipelines, and source code management.…
A Service Delivery Manager’s primary focus is building strong and mutually beneficial relationships with their assigned clients. They serve as the primary liaison with Client, the Engineers, and Catalyst Account Management; supporting projects, and service delivery. They drive client satisfaction.…
The MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to: Design, Deploy, Review and Assess the health of the infrastructure and clients Upgrade, update and maintain the SCCM hierarchy Troubleshoot issues with…
Technical Skills – Solution Area: AI Business Solutions, SharePoint on premise and M365 SPO We need individuals that: Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will…
We are looking for a seasoned Power Platform Engineer with experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate will be skilled in leveraging the Power…
Information Technology Location Morocco Language English Description We are seeking a highly skilled Azure DevOps & GitHub Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and supporting modern DevOps practices, with a focus on…
Information Technology Location Morocco Language English Description The MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:Design, Deploy, Review and Assess the health of the infrastructure and clients Upgrade, update and maintain…
Information Technology Location Morocco Language English Description A Service Delivery Manager’s primary focus is building strong and mutually beneficial relationships with their assigned clients. They serve as the primary liaison with Client, the Engineers, and Catalyst Account Management; supporting projects,…
Information Technology Location Morocco Language English Description We are looking for a seasoned Power Platform Engineer with experience in Power Platform development. This role emphasizes developing and implementing governance strategies, best practices, and customized Power Platform solutions. The ideal candidate…
Information Technology Location Morocco Language English Description Technical Skills – Solution Area: AI Business Solutions, SharePoint on premise and M365 SPOWe need individuals that: Possess deep technical expertise in at least one technical specialty and can solve complex technical problems…
Key responsibilities Digital Strategy & Transformation Analyze current digital usage patterns and identify opportunities for enhanced digital adoption across all customer and operational touchpoints Develop comprehensive proposals for digital change initiatives, including detailed business cases with clear ROI / impact…
Operations Location Dubai, United Arab Emirates Language English Summary We are seeking an experienced Digital Manager to drive digital transformation, operational excellence, and customer experience optimization across our real estate portfolio. This strategic role will be based in Abu Dhabi…
Operations Location Dubai, United Arab Emirates Language English Summary The Associate Director – Service Delivery is responsible for leading multi site or multi client operations within the organization and ensuring best in class service delivery. This role oversees service performance,…
1. Service Delivery & Operations Management Oversee day to day delivery of services across multiple programs or locations. Ensure SLA/KPI adherence, process compliance, and performance consistency. Lead capacity planning, forecasting, and resource optimization for assigned accounts. 2. Client Relationship Management…
Essential Functions/Core Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable/non billable hours, forecasting, budgeting, etc.) Selecting, training, developing,…
Operations Location Dubai, United Arab Emirates Language English Summary The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.Description…
Operations Location Egypt Language English Description Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's…
Operations Location Egypt Language English Summary Are you a travel guru with a knack for customer service? Do you thrive on turning travel anxieties into excitement? If you're passionate about helping people explore the world and have a talent for…
Operations Location Egypt Language English Summary Start your career today as a Medical Customer Service Representative at Concentrix!Description Advisor I, Medical position will deliver high touch customer care to patients/clients seeking medical advice and support relying on knowledgebase and expertiese…
Operations Location Marrakech, Morocco Language English Responsable d'Activité
Operations Location Marrakech, Morocco Language English Responsable d'Activité
Operations Location Meknes, Morocco Language English Description Schließen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! Wer sind wir? Concentrix ist ein internationales Unternehmen, das in mehr als 70 Ländern vertreten ist. Wir sind führend in…
Schließen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! Wer sind wir? Concentrix ist ein internationales Unternehmen, das in mehr als 70 Ländern vertreten ist. Wir sind führend in der Verbesserung der Kundenerfahrung und der Optimierung…
Schließen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! Wer sind wir? Concentrix ist ein internationales Unternehmen, das in mehr als 70 Ländern vertreten ist. Wir sind führend in der Verbesserung der Kundenerfahrung und der Optimierung…
Location Alexandria, Egypt Language French Summary Join Concentrix Today!Description Do you thrive on building relationships, problem solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Customer Advisor at Concentrix…
Location Alexandria, Egypt Language English Summary Join Concentrix Today!Description Job Description Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution…
Location Cairo, Egypt Language English Summary Join Concentrix Today!Description Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Location Cairo, Egypt Language English Summary Join Concentrix Today!Description Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Operations Location Cairo, Egypt Language English Summary The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer…
Information Technology Location Cairo, Egypt Language English Summary Job Description Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future.…
Operations Location Cairo, Egypt Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of dealing with costumers' queries & selling basic products and services. This…
Operations Location Cairo, Egypt Language English Summary Do you thrive on building relationships, problem solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as Sales Support at Concentrix!Description The Advisor…
Operations Location Cairo, Egypt Language English Summary Are you passionate about tech? Thrive on solving problems? Do you love seeing customers satisfied? Then join our vibrant team as a Technical Support Advisor! You'll be the frontline superhero, tackling inquiries (from…
Operations Location Cairo, Egypt Language English Summary Do you have a passion for the ever evolving world of telecommunications? Do you thrive on troubleshooting technical challenges and exceeding customer expectations? Then ditch your commute and join our dynamic team as…
Information Technology Location Cairo, Egypt Language English Summary Job Description Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future.…
Operations Location Cairo, Egypt Language English Description At Concentrix, we believe that true innovation comes from the unique experiences, talents, and perspectives of our diverse team. We are dedicated to fostering an inclusive environment where everyone feels valued, respected, and…
Operations Location Cairo, Egypt Language English Summary Due to our incredible growth, we’re looking for Customer Service Advisors with English language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well known brands.Description…
The Network Engineer's role is to support and secure infrastructure throughout the Concentrix EMEA enterprise. This includes planning, installing, configuring, maintaining, supporting and optimising all network and security hardware, software and communication links and is involved in the next wave…
At Concentrix, we believe that true innovation comes from the unique experiences, talents, and perspectives of our diverse team. We are dedicated to fostering an inclusive environment where everyone feels valued, respected, and empowered to contribute their best. We are…
Operations Location Cairo, Egypt Language English Description Are you looking to earn, learn and grow your career? With the Concentrix Upskill academy we provide you with the opportunity to upskill your language skills from intermediate to advanced level, and on…
Job Description Essential Functions/Core Responsibilities Achieve specific sales targets and maximizing sale opportunities on each and every call Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs Maintain…
Operations Location Cairo, Egypt Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems…
Essential Functions/Core Responsibilities Achieve specific sales targets and maximizing sale opportunities on each and every call Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs Maintain broad knowledge…
Operations Location Cairo, Egypt Language English Summary Due to our incredible growth, we’re looking for Customer Service Advisors with Spanish language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most well known brands.Description…
Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services. In this role,…
Are you looking to earn, learn and grow your career? With the Concentrix Upskill academy we provide you with the opportunity to upskill your language skills from intermediate to advanced level, and on successful completion of the course we’ll guarantee…
Are you a Bilingual? Do you have a good knowledge of English and speak one of these languages: German/Italian/French/Spanish/Portuguese/Russian/Hebrew/Czech/Turkish Then you could be perfect for our bilingual roles! As a result of our incredible growth, we’re looking for Bilingual speakers…