Job Description

Account Management

Location

Dubai, United Arab Emirates

Language

English

Summary

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The Associate Director, Account Management leads and grows a portfolio of corporate global accounts. This Corporate Sales Professional will actively engage with clients to sell new products, solutions, and services to existing clients across the retail, automotive, travel, healthcare, banking and finance and hospitality industries. This professional generate leads; develops targets into clients and meets revenue and profit goals as assigned by sales leadership. This role resides in the UAE

Description

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Essential Functions/Core Responsibilities

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Corporate Sales Experience

Responsible for new business sales within assigned markets and existing Fortune 500 clients Champion the effort to grow and maintain the corporation's primary and long-term revenue base Develop a thorough understanding of prospect or client short-term and long-term strategic requirements

through discussions with existing and prospective client executive management

Partner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client

interactions

Collaborate with Sales Support; Account Management; Operations and other departments to ensure the

client's expectations are being met or exceeded

Provide customer and market intelligence back to Sales, Account Management, Operations, and Finance

regarding Concentrix strengths, weaknesses, opportunities and threats based on sales pursuit interactions

Monitor economic and legal trends that could affect sales Maintain and update Salesforce database with sales pursuit information

Candidate Profile

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Bachelor's Degree in related field from a four-year college or university with five years or more years

related experience strongly preferred

BPO sales experience is highly desired preferably in UAE Expert in communication skills and styles, both written and verbal. Demonstrated ability to effectively

present information to internal and external associates

Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline oriented

business environment with industry impact

Proven ability to champion significant projects, programs, and business initiatives using creativity and

Ingenuity

Mastery of the organization's business operations and industry. Externally recognized as subject matter

expert on emerging trends and industry practices

External Thought Leader with proven ability to significantly influence Advanced Microsoft Office skills

Career Framework Role

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Is recognized as an external thought leader within strategic function or discipline. Influences the strategy
to address internal or external business and regulatory issues. Proactively identifies, defines, and solves


the most complex problems that impact the management and direction of the business. Significantly


influences functional strategy; may participate in the development of the product or division strategy.


Leads multidisciplinary projects or initiatives.

Disclaimer

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The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.