XIDA Hotel Management L.L.C.
Set and manage competitive room rates to maximize profitability across various seasons. Develop and implement revenue management and pricing strategies. Track customer trends and market data to identify revenue opportunities. Oversee the entire hotel booking process, ensuring accuracy and efficiency.…
Provide efficient, friendly and professional service to all guests. Delivering the best Guest Experience. Ensure repeat guests and other VIPs receive special attention and recognition. Liaise closely with the Executive Housekeeper to ensure special guest needs, amenities and other room…
Provides an exceptional call experience to all callers by being informed, efficient and intuitive during the call process. Understands and anticipates guest needs and requirements. Keeps up to date with hotel facilities and amenities, ensuring the hotel benefits are communicated…
Greet guests upon arrival and departure. Assist guests with luggage and other belongings. Provide information about hotel services and local attractions. Escort guests to their rooms and explain room features. Handle guest requests and inquiries promptly and efficiently. Maintain cleanliness…
Oversee daily front desk operations. Ensure all guests receive a warm welcome and efficient service. Manage and train front desk staff. Handle guest complaints and issues promptly and effectively. Ensure front desk procedures are followed. Coordinate with other departments to…
Managing, maintaining, and troubleshooting all hotel IT systems including PMS (Property Management System), POS (Point of Sale), accounting, HR, and other hospitality related applications. Ensure the availability, security, and reliability of servers, networks, Wi Fi, and communication systems. Implementing upgrades,…
Offer a warm and welcoming atmosphere, helping to create a positive first impression for guests. Greet guests and visitors with a friendly and professional demeanor, providing assistance and answering basic inquiries when needed. Perform routine cleaning of public areas such…
Greeting guests and responding to queries. Enters and prepares the room for cleaning. Makes bed. Dusts the room and furniture. Replenishes guestroom and bath supplies. Cleans the bathroom. Cleans the closet. Vacuum and mop all floors. Checks and secures the…
Transporting Guests to their destinations Helping guests with loading and unloading their baggage Able to drive safely and efficiently. Able to comply with all the traffic/ road rules and regulations while also following the policies of the hotel authorities. Responsible…
Welcome and Assist guests by greeting them warmly . Inform customers about the day’s specials. Offer menu recommendations upon request. Prepare tables by setting up linens, silverware and glasses. Arrange table settings and maintain a tidy dining area. Follow all…
Welcome and Assist guests by greeting them warmly . Inform customers about the day’s specials. Offer menu recommendations upon request. Prepare tables by setting up linens, silverware and glasses. Arrange table settings and maintain a tidy dining area. Follow all…
Greeting guests and responding to queries. Enters and prepares the room for cleaning. Makes bed. Dusts the room and furniture. Replenishes guestroom and bath supplies. Cleans the bathroom. Cleans the closet. Vacuum and mop all floors. Checks and secures the…
Greet guests upon arrival and departure. Assist guests with luggage and other belongings. Provide information about hotel services and local attractions. Escort guests to their rooms and explain room features. Handle guest requests and inquiries promptly and efficiently. Maintain cleanliness…
Welcome and Assist guests by greeting them warmly. Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks Operate coffee equipment, such as espresso machines and grinders Maintain a clean and organized workspace Stock and replenish supplies…
Welcome and Assist guests by greeting them warmly . Inform customers about the day’s specials. Offer menu recommendations upon request. Prepare tables by setting up linens, silverware and glasses. Arrange table settings and maintain a tidy dining area. Follow all…
Offer a warm and welcoming atmosphere, helping to create a positive first impression for guests. Greet guests and visitors with a friendly and professional demeanor, providing assistance and answering basic inquiries when needed. Perform routine cleaning of public areas such…
• Oversee daily front desk operations. • Ensure all guests receive a warm welcome and efficient service. • Manage and train front desk staff. • Handle guest complaints and issues promptly and effectively. • Ensure front desk procedures are followed.…
• Welcome and Assist guests by greeting them warmly. • Prepare and serve hot and cold beverages, including coffee, tea, and specialty drinks • Operate coffee equipment, such as espresso machines and grinders • Maintain a clean and organized workspace…
• Greet guests and warmly welcome them upon arrival, ensuring a positive first impression. • Assist guests with check in and check out procedures, including processing payments, issuing room keys, and providing necessary information about hotel amenities and policies. •…
• Offer a warm and welcoming atmosphere, helping to create a positive first impression for guests. • Greet guests and visitors with a friendly and professional demeanor, providing assistance and answering basic inquiries when needed. • Perform routine cleaning of…
• Verify and reconcile daily transactions from all revenue generating departments. • Prepare daily revenue reports detailing income, expenses, and variances. • Audit cash, credit card, and other payment transactions to ensure accuracy and completeness. • Reconcile guest ledger accounts…
• Transporting Guests to their destinations • Helping guests with loading and unloading their baggage • Able to drive safely and efficiently. • Able to comply with all the traffic/ road rules and regulations while also following the policies of…
• Greeting guests and responding to queries. • Enters and prepares the room for cleaning. • Makes bed. • Dusts the room and furniture. • Replenishes guestroom and bath supplies. • Cleans the bathroom. • Cleans the closet. • Vacuum…
• Offer a warm and welcoming atmosphere, helping to create a positive first impression for guests. • Greet guests and visitors with a friendly and professional demeanor, providing assistance and answering basic inquiries when needed. • Perform routine cleaning of…
• Check the accuracy of invoices • Receiving invoices and assessing for legibility and validity • Matching invoice to Purchase Orders and Goods Receipt Note • Schedule pay runs based on standard company payment terms • First point of contact…
• Ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis. • To ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed • To…