jones the grocer
Support Head Chef to ensure BOH is run to the specified service levels and KPIs through regular monitoring of operational performance with their Brigade and other departments. Develop, mentor and manage the CDP and the BOH team. Ensure to conduct…
Support CDP to ensure the section is run to the specified service levels in accordance with jtg SOP’s and standards. Ensure all workstations and section areas are cleaned down as per jtg specifications to ensure adherence of all government and…
Support CDP to ensure the section is run to the specified service levels in accordance with jtg recipes and SOP’s. Understand and learn specials for their section in implementation and menu changes according to agreed recipes, and standards. The commis…
Consistently access, anticipate and meet guest’s needs according to operational daily procedures, specified customer service levels, and HSSE guidelines. Maintain full knowledge of all products and menu items, store promotions, company services. Follow the correct sequence of service skills to…
Welcoming guests upon arrival and adding them to the waitlist when necessary. Handing out menus and addressing any initial questions from guests. Escorting guests to their tables or seating them in the waiting area. Assigning tables based on guest preferences…
To ideate, research, and compile an engaging best in class brand and industry relevant social media content calendar for the company’s digital channels. To plan and supervise photography, videography and any material needed to deploy the planned content for the…
Build and coordinate a quarterly training calendar in consultation with the Director of Learning and operations teams, including a specific workshop program centred around improving the guest experience across the network. Deliver impactful workshops, hands on training sessions, store based…
Support CDP to ensure the section is run to the specified service levels in accordance with jtg recipes and SOP’s. Understand and learn specials for their section in implementation and menu changes according to agreed recipes, and standards. The commis…
Identifies knowledge and skills gaps through learning needs analysis processes, with support from the Director of Learning and Customer Experience. Designs creative, learner focused materials to build the skills and capabilities of store teams, using blended learning methods and multimedia…
• Support CDP to ensure the section is run to the specified service levels in accordance with jtg recipes and SOP's. • Understand and learn specials for their section in implementation and menu changes according to agreed recipes, and standards.…