Job Description

Store Supervisor - Sports - GMG - Dubai, UAE
Position Overview
GMG in Dubai is hiring a Store Supervisor for its sports retail division to support daily store operations, drive sales performance, and lead the team in delivering exceptional customer service. The role focuses on staff supervision, merchandising, operational compliance, and ensuring the store meets brand and commercial standards.
Job Details
Country: UAE
City: Dubai
Industry: Sporting Goods
Function: Store-Branch Management
Salary: 7000-10000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support the achievement of annual store sales targets
• Maintain proper staff scheduling and coverage to ensure high service levels
• Conduct regular audits to ensure compliance with operating procedures
• Manage after-sales processes including repairs and returns
• Address customer needs, resolve complaints, and ensure service quality
• Ensure visual merchandising is aligned with brand guidelines
• Verify that pricing and promotions follow company policies
• Generate and review sales reports to support stock and commercial decisions
• Submit daily invoices and sales summaries to the Finance department
• Oversee cash handling, inventory procedures, and daily store records
• Enforce loss prevention standards and ensure policy compliance
• Maintain store cleanliness, organization, and brand presentation standards
• Guide the team to follow SOPs and maintain consistent store performance

Ideal Profile

• Bachelor's degree in any discipline
• 6-8 years of retail operations experience, preferably in fashion or sports, including at least 3 years in a supervisory role
• Strong product and category knowledge
• Proficiency in Microsoft Office
• Strong leadership, analytical, and organizational abilities
• Customer-focused mindset with strong commercial awareness

Skills Set

• Store supervision
• Retail operations
• Sales processes
• Customer service
• Visual merchandising
• Team leadership
• Problem solving
• Operational compliance

Why Join Us

• Opportunity to work within an international retail environment
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount at GMG's sports retail brands
• Up to 20% discount at the company's pharmacy chain

About the Company
GMG is a global well-being company active across sport, everyday goods, health and beauty, properties, and logistics. With more than 45 years of experience and over 120 brands introduced across the Middle East, North Africa, and Asia, GMG continues to expand through operational excellence and strong customer focus.
Job Title Store Supervisor - Sports - GMG - Dubai, UAE
Store Supervisor - Sports - GMG - Dubai, UAE
Position Overview
GMG in Dubai is hiring a Store Supervisor for its sports retail division to support daily store operations, drive sales performance, and lead the team in delivering exceptional customer service. The role focuses on staff supervision, merchandising, operational compliance, and ensuring the store meets brand and commercial standards.
Job Details
Country: UAE
City: Dubai
Industry: Sporting Goods
Function: Store-Branch Management
Salary: 7000-10000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time
Key Responsibilities

• Support the achievement of annual store sales targets
• Maintain proper staff scheduling and coverage to ensure high service levels
• Conduct regular audits to ensure compliance with operating procedures
• Manage after-sales processes including repairs and returns
• Address customer needs, resolve complaints, and ensure service quality
• Ensure visual merchandising is aligned with brand guidelines
• Verify that pricing and promotions follow company policies
• Generate and review sales reports to support stock and commercial decisions
• Submit daily invoices and sales summaries to the Finance department
• Oversee cash handling, inventory procedures, and daily store records
• Enforce loss prevention standards and ensure policy compliance
• Maintain store cleanliness, organization, and brand presentation standards
• Guide the team to follow SOPs and maintain consistent store performance

Ideal Profile

• Bachelor's degree in any discipline
• 6-8 years of retail operations experience, preferably in fashion or sports, including at least 3 years in a supervisory role
• Strong product and category knowledge
• Proficiency in Microsoft Office
• Strong leadership, analytical, and organizational abilities
• Customer-focused mindset with strong commercial awareness

Skills Set

• Store supervision
• Retail operations
• Sales processes
• Customer service
• Visual merchandising
• Team leadership
• Problem solving
• Operational compliance

Why Join Us

• Opportunity to work within an international retail environment
• Comprehensive family medical insurance
• Family residency sponsorship and flight allowances
• Up to 30% discount at GMG's sports retail brands
• Up to 20% discount at the company's pharmacy chain

About the Company
GMG is a global well-being company active across sport, everyday goods, health and beauty, properties, and logistics. With more than 45 years of experience and over 120 brands introduced across the Middle East, North Africa, and Asia, GMG continues to expand through operational excellence and strong customer focus.
Post Details
Job Start Date
Salary from 7000.00
Salary to 10000.00
Number of Vacancies 1
Location -
Location City Dubai
Desired Candidate's Profile
Gender No Preference
Nationality
Candidate Current Location

Skills Required