Job Description

Company Description
JOB PURPOSE:

• The purpose of the job is to effectively manage Operational Risks in Outsourcing initiatives of the bank and and ensure timely & proactive escalation of issues to enable business units function efficiently.
• Individually contribute (IC) to the team in managing the assigned functions.
• To maintain independency of risk in challenging the business on matters of divergent views.

Key Roles & Responsibilties

• Establishing, enhancing, embedding an effective ORM framework and Outsourcing governance framework.
• Monitor & oversee the implementation of outsourcing initiatives within relevant business group from Operational risk perspective.
• Should be capable of challenging the business on various outsourcing risks & controls with sound knowledge on the line function of the portfolio.
• Articulate the residual risks vis-a-vis the overall risk appetite & risk mitigation strategy of the group and offer risk advisory to the front end business units.
• Contribute & maintain to Outsourcing governance framework, methodology, procedure periodically.
• Maintain outsourcing register in co-ordination with business lines and other involved stakeholders across group functions.
• Provide risk advisory on outsourcing initiatives and other relevant projects to business stakeholders.
• Ensure timely & periodic completion of outsourcing risk assessments of the functions in the business group.
• Review and analyze the root cause of reported incidents in ORM system & escalate to line management as and when necessary.
• Prepare loss data trend analysis and monitoring of loss approvals as per DOA in within the business group.
• Review and monitor action plans agreed within the business group for outsourcing initiatives.
• Prepare & assist in monthly dashboards & other relevant reports as necessary & mandate.
• Undertake adhoc assignments from line management.

Qualifications
JOB KNOWLEDGE SKILLS AND EXPERIENCE :

• Graduate / Post-graduate / Management diploma in Business management
• Management / Internal Controls / Operations
• Proven experience in project handling and management with impeccable track record
• Deep understanding of outsourcing models and risks involved
• Experience in developing and implementing Operational Risk Management framework and Internal Controls
• Relevant industry body certifications in Operational Risk, Anti-Fraud, InfoSec or BCM preferred
• Sound relationship management and influencing skills
• Strong analytical capabilities & problem solving
• Proactive self starter & pragmatic solution driven expertise

Team player & attention to detail /accuracy

Skills Required