UAE National | Service Advisor | Al Futtaim Automotive | Global Aftersales
Overview of the role
To ensure professional customer journey, customer retention and company\xe2\x80\x99s profitability .
What you will do
Ensure customer retention by implementing AF Standard and principle process.
Customer service values and AF values are executed at all times.
Ensure quality is maintained at all times
Increase profitability through sales and upselling incremental packages (product, service) the company offers.
Implement 5S at work.
Perform all duties and responsibilities mentioned in the business SOP.
Compliance with health and safety requirements of the company and preventing any harm to the environment.
Learning and development by upgrading themselves with new technology, work procedures, time standards and relevant technical know-how to maintain or improve work productivity and quality.
Bayt
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