Secretary Cum Admin Assistant Flower Shop & Wellness Services

Dubai, DU, AE, United Arab Emirates

Job Description

Job Overview - We are seeking a dedicated and organized Secretary cum Shop Assistant to join our vibrant flower shop team. This role combines administrative support with customer-facing responsibilities to ensure smooth daily operations and exceptional customer service.

Key Responsibilities

Customer Service

: Greet customers, answer inquiries, and assist with order placements in-store, over the phone, or via email.

Administrative Tasks

: Manage inventory records, process invoices, and maintain accurate financial and sales documentation.

Order Coordination

: Handle customer orders, coordinate with florists for custom arrangements, and ensure timely delivery scheduling.

Scheduling

: Manage staff schedules, appointments, and delivery timelines to ensure efficient operations.

Marketing Support

: Assist with social media updates, promotional campaigns, and maintaining the shop's online presence.

Event Support

: Help coordinate floral arrangements for events such as weddings, funerals, or corporate functions.
Qualifications:

Experience

: 1-2 years of experience in an administrative or customer service role; experience in a retail or floral environment is preferred but not required.

Skills

: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in Microsoft Office (Word, Excel, Outlook) and basic knowledge of POS systems. Familiarity with social media platforms for business use. Ability to work in a fast-paced environment and handle customer queries with patience and professionalism.

Personal Attributes

: Friendly, detail-oriented, proactive, and passionate about flowers and customer satisfaction.
Job Type: Full-time

Pay: AED2,500.00 - AED4,000.00 per month

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Job Detail

  • Job Id
    JD1897603
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    34418.0 43581.0 USD
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned