Job Description

Job Purpose

The Sales Consultant manages the complete sales process, from prospecting to post-sales follow-up, ensuring full compliance with company policies The role focuses on achieving sales and product targets, supporting customers with finance and insurance solutions, and delivering excellent customer service to build long-term relationships By meeting customer expectations and maintaining high satisfaction levels, the role contributes to sustained sales growth and a positive customer experience

Job Responsibilities

Sales / Sales Process

Follow all stages of the sales process, including prospecting, meeting and greeting, consultation, presentation, demonstration, negotiation, gaining commitment, closure, delivery, and post-sales follow-up Ensure all sales documentation complies with company policies and procedures Liaise closely with other departments to complete the sales process efficiently Report daily sales activities to the Sales Supervisor/Manager Achieve monthly, quarterly, and annual sales targets while maximising profit per transaction Maximise closing opportunities while maintaining and expanding the existing customer base Assist customers with finance and insurance products based on their requirements Achieve targets for accessories, in-house insurance, and GAP insurance Create sales-related videos for customers and achieve Venta Vid targets Ensure achievement of internal and external Mystery Shopping programme targets Conduct timely follow-ups with customers Participate in sales meetings and team discussions Achieve all KPIs set by management

Customer Experience

Meet and exceed customer expectations at all stages of the sales journey Schedule follow-ups, vehicle deliveries, and new customer acquisition activities using effective time management Assist customers in selecting the most suitable vehicle by delivering a personalised and tailored sales experience Achieve SSI (Sales Satisfaction Index) targets by providing outstanding customer service Ensure accurate collection and submission of customer information Build, develop, and maintain strong relationships with customers Ensure smooth, clean, and defect-free delivery of vehicles as promised to customers Perform other related duties as required

Educational Qualification

Bachelor's degree or equivalent in a related field

Work Experience

2-3 years of sales experience in the automotive or related industry

Competencies

Customer-focused approach Results-oriented mindset Accountability Strong time management skills Good interpersonal and communication skills Strong selling and negotiation skills Computer proficient

Languages

Excellent proficiency in English (Arabic is an advantage)

AW Rostamani Group is a leading multi-sector family business in the Middle East, driven by a legacy of over seven decades. Its operations span across a diverse range of sectors including automotive, real estate, retail, lighting solutions, travel, logistics, agritech and sustainable packaging, the Group serves over 155,000 customers and 24,000 businesses annually, supported by a diverse team of more than 3,000 employees.



Guided by its purpose to enrich lives across generations, AW Rostamani Group is dedicated to building purposeful businesses that meaningfully impacts people, industries and the planet. By Championing innovation, sustainability, and progress, AW Rostamani Group leads transformative change - creating a future where opportunity and progress go hand in hand.



Rooted in its rich legacy and guided by its values, AW Rostamani Group continues to lead with focus on the future, nurturing partnerships and delivering excellence across its operations.



For more information, visit www.awrostamani.com .