Job Description

The Restaurant Manager at Sushi Art Restaurant is responsible for overseeing all aspects of the restaurant's operations, ensuring exceptional customer experiences, maintaining high standards of service, and maximizing profitability. This position involves managing staff, coordinating with the kitchen team, implementing operational strategies, and upholding the restaurant's reputation for excellence

Team Leadership and Management:

Oversee and motivate restaurant staff, including waitstaff, kitchen staff, and front-of-house employees. Conduct regular team meetings for communication, feedback, and fostering a positive work culture.

Guest Experience:

Ensure exceptional customer service, maintaining a welcoming and attentive atmosphere. Promptly address guest feedback and concerns, striving for customer satisfaction.

Operations Oversight:

Manage all restaurant operations, including service, kitchen activities, and customer flow. Ensure compliance with health and safety regulations and proper food handling practices.

Financial Management:

Manage the restaurant budget, maximizing revenue and controlling costs. Analyze financial reports, identify improvement areas, and implement strategies for profitability.

Inventory Control and Ordering:

Monitor inventory levels and coordinate with suppliers for timely stock replenishment. Implement inventory management practices to minimize waste and optimize turnover.

Staff Training and Development:

Conduct training sessions for new hires and ongoing training for the team. Promote professional development opportunities for employee growth.

Restaurant Presentation:

Maintain cleanliness, organization, and overall appearance of the restaurant. Ensure well-maintained dining areas, restrooms, and common areas.

Marketing and Promotions:

Collaborate with the marketing team on promotional strategies and events. Engage in local marketing initiatives to attract new customers.

Vendor and Supplier Relationships:

Build strong relationships with vendors and suppliers for favorable terms and quality products. Negotiate contracts and agreements beneficial to the restaurant.

Performance Evaluation:

Conduct performance evaluations, provide feedback, and set performance goals. Recognize and reward exceptional performance.

Health and Safety Compliance:

Ensure compliance with health and safety regulations and maintain a safe working environment. Conduct safety inspections and training to prevent accidents.

Performance Metrics:

Monitor and analyze daily average ticket sales for performance and revenue trends. Implement strategies to increase average ticket size. Ensure high food safety audit scores and address deficiencies. Oversee operational standards for high OPS audit scores. Prepare for district manager audits and strive for excellent DM audit scores.

Financial Management:

Monitor and manage the restaurant's profit and loss (P&L) statement. Analyze financial data for cost savings and revenue growth.

Employee Management:

Implement strategies to reduce turnover and improve retention. Conduct exit interviews to gather feedback and address concerns.

Operations Efficiency:

Ensure efficient delivery order preparation to meet customer expectations. Collaborate with teams to optimize delivery preparation processes.

Customer Satisfaction:

Monitor online reviews and ratings, responding to customer feedback. Address negative reviews and work to enhance the restaurant's reputation.

Team Feedback:

Conduct regular team feedback sessions or surveys to gather input. Use feedback to identify improvement areas and implement positive changes.

Requirements

Leadership Skills: Proven ability to lead and manage a diverse team to achieve excellence. Communication Skills: Strong verbal and written communication skills to interact with staff, customers, and stakeholders effectively. Business Acumen: Sound understanding of restaurant financials, inventory management, and marketing strategies. Organizational Skills: Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment. Problem-Solving: Quick thinking and ability to address operational challenges with creativity and efficiency. Flexibility: Willingness to work evenings, weekends, and holidays based on restaurant needs. Previous Experience: Significant experience in restaurant management or a related field is required. Food Safety Knowledge: Familiarity with food safety regulations and sanitation practices. Knowledge of Japanese Cuisine (preferred): Understanding of sushi and Japanese culinary offerings is advantageous.
Job Type: Full-time

Pay: From AED7,000.00 per month