Job Description

Job Category: F&B
Degree Level: Bachelor's Degree
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Responsibilities:

• Manage and optimize delivery operations, including route planning, scheduling, and resource allocation
• Ensure timely and efficient delivery of products to customers, meeting service level agreements (SLAs) and key performance indicators (KPIs)
• Lead a team of delivery personnel, providing guidance, coaching, and development opportunities
• Analyze and improve delivery processes, identifying opportunities for cost savings and efficiency gains
• Collaborate with cross-functional teams, including customer service, sales, and logistics, to ensure seamless delivery experiences
• Monitor and report on delivery performance metrics, including on-time delivery, order fulfillment, and customer satisfaction
• Develop and implement contingency plans to mitigate delivery disruptions and ensure business continuity

Requirements:

• Bachelor's degree in Logistics, Supply Chain Management, or related field
• Minimum 5 years of experience in logistics or delivery management, preferably in a regional or senior role
• Proven track record of improving delivery operations and customer satisfaction
• Strong leadership, communication, and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Experience with transportation management systems (TMS) and logistics operations management systems (LMS)

About Us:
"Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy - Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents.
Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com
Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie's Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc..
The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades."

Skills Required