We are seeking a qualified and experienced Quality Controller with a strong background in Facilities Management (FM). The successful candidate will be responsible for monitoring, inspecting, and ensuring that all FM services meet company standards, client requirements, and regulatory compliance.
Key Responsibilities
Monitor and evaluate the quality of FM services including housekeeping, maintenance, MEP, and soft services
Conduct regular site inspections and quality audits across facilities
Ensure compliance with company quality standards, SOPs, and client specifications
Identify quality issues, non-conformities, and areas for improvement
Prepare inspection reports, corrective action plans, and follow-up reports
Coordinate with operations and site teams to implement quality improvements
Ensure compliance with health, safety, and regulatory requirements
Support ISO, QHSE, and internal/external audits where applicable
Handle client feedback and assist in resolving quality-related complaints
Requirements & Qualifications
Proven experience as a Quality Controller in Facilities Management
Strong knowledge of FM operations, quality standards, and service delivery
Familiarity with ISO standards, QHSE systems, and audit processes
Good analytical, reporting, and documentation skills
Strong communication and coordination abilities
Ability to work independently and manage multiple sites