Job Description

Operational Risk Management (ORM) independently assesses significant operational risks, challenges, and drives business action to effectively manage those risks. Citi Kuwait comprises of multiple businesses and functions including BCMA, TTS, DCC, Markets and O&T.

Objective: This position will be part of a high caliber team supporting the onshore & offshore teams, towards credible operational risk management challenge function and operational risk oversight.

Responsibilities: Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks. Independently assess' risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices. Conducting risk reviews of significant operational events to determine the fact pattern, control gaps and working with relevant businesses and functions implement remediation to avoid a repeat event. Analysing operational risk data (typically losses, metrics, or assessment results) to identify areas of excessive risk and to ensure past mitigation efforts are having the desired effect. Serves as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans). Identify root causes of major internal or external losses and ensuring similar businesses are aware of risks and recommendations. Challenge and drive business action to effectively manage the significant operational risk events. Challenge the MCA, Quarterly Risk Assessment (QRA) ratings and Annual Risk Assessment (ARA) process. Understand and implement local regulatory requirements related to ORM. Has the ability to operate with a limited level of direct supervision. Acts as SME to senior stakeholders and /or other team members. Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment Develop strong relationships with regional businesses and country leads by providing value added advisory and independent oversight. Apply their expertise in the development and analysis of operational risk focused scenario workshops. Participate in ICAAP exercise. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency

Experience and Skills 10+ years of work experience in the financial services industry, with exposure to operational risk and/or internal control concepts A strong knowledge of Kuwait Operational Risk Regulations is a must (Central Bank of Kuwait & Capital Markets Authority), ideally a history of interaction with regulators on the components of the operational risk framework. A strong familiarity of financial products and processes businesses present in the country with strong focus on the TTS business. Strong interpersonal skills, including the ability to sway opinion and negotiate successfully at a senior level. Confident and concise verbal communications skills, including the ability to influence and negotiate with senior members of staff. Experience of managing multiple tasks, with variable stakeholders and deadlines. The capacity to organise and prioritize workload within a complex environment with competing and subtle resource demands Excellent knowledge of banking practices and global functions, as well as solid knowledge of related local legal and regulatory requirements. Fluent in English. Arabic proficiency an advantage but not essential. Strong analytic skills applicable across all businesses and products with outstanding attention to detail. Strategic and goal-oriented focus. Superior ability to simplify and explain complex issues, drive conclusions. Strong in details without getting lost in them or losing focus on big picture. Unwavering commitment to co-operative and collaborative working.

Education: Bachelor's/University degree, Master's degree preferred ORM specific certification is a plus

Job Family Group: Risk Management

Job Family:Operational Risk

Time Type:Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting

22572885