Job Description

Overview Of The Role:
The L&D Data Analyst is responsible for collecting, analyzing, and interpreting data related to training and development programs, ensuring data-driven insights optimize the effectiveness of training initiatives. The role involves managing the administrative aspects of learning and development programs, coordinating training schedules, materials, and resources, and analyzing program effectiveness. The analyst acts as a primary resource for raising requisitions and building reports to meet business needs.
What You Will Do:

• Support the Operations Manager in analyzing and reporting of data including training delivery, trainer utilization, program effectiveness, and financial reports specific to operations.
• Produce and manipulate Excel tables to an advanced level with a strong attention to detail.
• Report and analyze all data produced, including the tracking and measurements of training deliveries for all brands.
• Ensure accuracy and quality of monthly reports.
• Maintain and support L&D processes including course content updates, course confirmations, reports, and user issue management.
• Ensure quality management on the data repository, ensuring files follow accurate naming conventions.
• Maintain weekly learning records for online and offline users, including attendance monitoring and reporting.
• Raise requisitions and seek necessary approvals, issue LOPs, and reconcile invoices within the procurement management system.
• Ensure GRNs and invoices are reconciled accurately and timely.
• Update training plans and inform office staff on seating arrangements, order catering at least a week in advance, and ensure training schedule displays are updated.
• Address queries via face-to-face interactions or by telephone, maintain inventories on equipment, ensure office supplies are stocked timely, and ensure training materials are ready before the schedule.
• Provide weekly reports and address quality concerns.

Skills Required