Job Description

Job Category: Brand Management
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Key Responsibilities :
Develop and maintain strong, long-term relationships with key retail and eCommerce partners, acting as the main liaison for all account-related matters.
Drive sales growth through account planning, category expansion, upselling, cross-selling, and identifying new revenue opportunities.
Monitor account performance metrics including sales, traffic, conversion, and returns, and develop insights to drive performance optimization.
Collaborate with internal teams (eCommerce, marketing, operations, and supply chain) to support account needs including campaigns, promotions, inventory planning, and product launches.
Ensure timely and accurate delivery of products and services in line with agreed SLAs and business expectations.
Manage contract terms, account renewals, and negotiations to foster long-term strategic partnerships.
Conduct payment reconciliation and work closely with finance to resolve discrepancies, ensuring timely collections.
Stay up to date with industry trends, market dynamics, competitor performance, and customer preferences to identify and implement growth opportunities.
Provide account performance reports, sales forecasts, and business reviews to internal stakeholders and clients.
Ensure adherence to brand standards, compliance guidelines, and consistent customer experience across online and offline touchpoints.

Skills Required