Job Description

Position Summary:

Supports Key Account Managers in servicing strategic clients by coordinating communications and tracking deliverables. Ensures smooth operations and timely issue resolution through effective collaboration with internal teams.

POSITION AVAILABLE:

Key Account Assistant / Project Coordination Executive - UAE

Key Responsibilities :

Scheduling of Evaluations & Project Management

Assist Key Account Manager to ensure 100% completion of project & evaluations Take charge of all administrative tasks related to the project. Add required Evaluations on the job board, follow the weekly calendar for assigning & scheduling Evaluations. Assign the shop to the appropriate Evaluators Constant and prompt communication (email or calls) with Evaluators Coordinate with the Quality Control team to assist the Key Account Manager in resolving disputed reports.

Client Management

Assist the Key Account Manager in coordinating and updating Clients Revert to Clients within 1 business day Work hand-in-hand with the Key Account Manager to ensure proactive and prompt follow-up on client issues

Evaluator Recruitment & Management

Recruit Evaluators through various channels Ability to access networks for recruitment in Singapore Manage evaluators and respond to their queries promptly Brief, train, engage evaluators

Miscellaneous

Participate in team and company meetings. Support in ad-hoc reporting tasks

Experience required

Bachelor's Degree
with 1-2 years of experience in a coordination, customer support, or operational role.
Strong written English communication skills with the ability to communicate clearly and professionally. Additionally, fluency in Arabic is a must.

General skills required:

Proficient with MS Office (esp. Outlook, Word, Excel, and PowerPoint) and internet-savvy Good interpersonal skills with excellent written and verbal proficiency in English Bilingual in any of the local languages would be an advantage Demonstrate responsible, ethical, and honest behaviour in all tasks & responsibilities Problem solver: react quickly and appropriately to problems. Follow up promptly. Should have a Can-do attitude.

Reports to:

Key Account Manager / Operations Manager / Regional Director.

Location:

UAE (Hybrid), Candidate must be based in the UAE.




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