It Support Specialist
Dubai, United Arab Emirates
Job Description
You\'ll be responsible for maintaining and improving the quality of IT support within the Dubai and Abu Dhabi offices.
Opportunity to support a global team.
- Provide technical support and assistance to end-users for hardware, software, and network-related issues.
- Troubleshoot, diagnose and resolve technical problems related to hardware, software, and network connectivity.
- Install, configure, and maintain hardware and software, including workstations, printers, servers, and networking equipment.
- Create and maintain documentation of technical issues and resolutions.
- Work collaboratively with team members and other departments to provide technical solutions.
- Participate in projects related to system upgrades, implementations, and migrations.
- Continuously improve technical knowledge and skills through ongoing training and development.
- Bachelor\'s degree in computer science or related field, or equivalent work experience.
- 7-12 years of overall experience in IT support.
- Experience providing support in a Windows 10/11 and iOS environment.
- Experience providing support on Microsoft Office products, particularly Word/Outlook. Office 365 experience helpful, Exchange and SCCM.
- Ability to travel and work outside of regular business hours when required.
Opportunity to support a global team.
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Job Detail
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Job IdJD1522574
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned