Job Title: IT Support Specialist

Job Code: 047/001/895

Location: Dubai

Salary: AED 6,000 - 9,000

Industry: Chemical Manufacturing

Job Responsibilities:

- Provide technical support for end-users, including troubleshooting hardware and software issues, installing, and configuring software, and resolving network connectivity problems.

- Administer and maintain our Azure Active Directory and Office365 environment, including managing user accounts, groups, and permissions.

- Configure and maintain our SharePoint environment, including creating sites, libraries, and workflows, and providing end-user training.

- Assist with the deployment and management of desktops, laptops, printers, and other hardware devices.

- Monitor and maintain our IT infrastructure, including servers, switches, and firewalls.

- Collaborate with other IT team members to develop and implement policies and procedures for IT operations and security.

Job Requirements:

- At least 3 years of experience in IT Desktop Support.

- Experience administering and maintaining Azure Active Directory and Office365.

- Experience configuring and maintaining SharePoint sites, libraries, and workflows.

- Microsoft certifications in Azure Active Directory, Office365, or SharePoint are a plus.

- Bachelor\'s degree in Computer Science, Information Systems, or related field.

- Strong troubleshooting and problem-solving skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Strong attention to detail and ability to multitask in a fast-paced environment.

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