at Future Tech Enterprise, Inc., you will work closely with our account team servicing and interacting with customers and vendors, providing valuable customer support. We are seeking a proactive, results-driven, detail-oriented individual with
excellent English communication
and customer service skills.
This is a full-time, remote position.
Work hours are expected to be
8:00 AM-5:00 PM UAE Standard Time.
Responsibilities include:
Professionally interacting with customers on operational issues, projects, and contracts, handling routine matters with vendors and liaising with internal departments
Building excellent relationships with customers and vendors
Preparing quotes, proposals, special bid pricing, and deal registrations
Processing orders
Escalating critical issues and providing timely updates to customer and management
Tracking orders and returns
Requirements:
Excellent English communication skills - writing and speaking
1-3 years' business-to-business related, experience
Bachelor's degree in business or marketing preferred
Must excel in a fast-paced environment, focused on driving
customer satisfaction
Solid problem-solving acumen and skill
Self-driven, motivated, and extremely detail-oriented
Strong organizational and PC skills
Ability to work remotely
ERP or SAP experience, AS400 a plus
Knowledge of servers, storage, basic networking, and computer distribution channels a plus, but not required.
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
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