Job Purpose: To coordinate and assist the HRBP & Operations areas within Group People department in carrying out several key HR activities, programmes and administration related to employees. Key Accountabilities: The HR support officer’s overall responsibilities are to support and assist the HRBP & Operations areas in the coordination and administration of employee related matters and activities. Onboarding
Following up on pending documents and coordinating with necessary parties
Coordinate clearance through to closure
Exit query management
HR Business Partner support Support coordination and administration of employee and department activities including:
Performance management process
Employee relations programmes and documentation
Learning and development reporting and tracking
Documentation updates and maintenance – including job descriptions and organisation charts
Programmes and activities
Administration and follow up, meeting coordination
Develop reports and presentations as and when required related to the above
HR Operational Activities
Help desk system monitoring and follow up
Portal support for performance and HRIS
Support with letter preparation
Business communication drafting and follow up as needed
Administration of recognition programme & gift vouchers
Support with updating internal website
Filing and updating employee files
Support with coordinating and administration events & activities
Support with other systems
Qualifications, Experience and Skills:
5 years of experience in Human Resources, administration and operations
Degree in Human Resources or related field
Strong in all Microsoft office applications including Visio.
Strong verbal and writing proficiency in English while proficiency in other languages skills would be an asset (e.g. Arabic, French, Spanish)
Strong multicultural awareness and ability to inclusively work across many cultures and diverse nationalities
Curious and open-minded seeking out new ways to add value to the organisation at present and for the future.
Strong planning/organizing skills with proven ability to efficiently prioritise and plans work activities, time to develop and execute on realistic action plans
Proven demonstration of high quality, accuracy and thoroughness and ability to monitor own work to ensure quality
Must be able to adapt to changes in the work environment, manage competing demands and ability to deal with frequent change, delays or unexpected events
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