Job Description

Job Purpose



The Head of Facilities Management is a senior

leadership position responsible for the strategic direction, operational

excellence, and technical oversight of all facilities within Fortes's portfolio.

The role ensures the delivery of a safe, efficient, sustainable, and inspiring

built environment that supports the organization's educational mission and

growth strategy. This leader will drive innovation in facility operations,

sustainability, and digital building management systems.



Direct

Reports



Assistant Facilities Manager, Supervisors,

Engineers, Technicians, and Service Providers



Strategic

Objectives & Organizational Impact





Align facilities management

strategy with Fortes's broader organizational goals, supporting excellence in

education delivery through world-class infrastructure.





Ensure reliable and efficient

operation of all facilities, minimizing downtime and maximizing learning

continuity.





Lead the transition toward

greener, energy-efficient, and sustainable facilities across all sites.





Implement advanced Building

Management Systems (BMS) and smart technologies to enhance monitoring,

efficiency, and predictive maintenance.





Embed a culture of safety,

compliance, and well-being across all facilities.





Optimize operational costs

through data-driven decision-making, vendor performance management, and

strategic asset lifecycle planning.





Build a high-performing

facilities team through strong leadership, mentoring, and professional

development programs.



Key

Responsibilities



1.

Strategic Leadership





Develop and implement a

comprehensive facilities management strategy covering maintenance,

sustainability, risk management, and asset optimization.





Advise the executive team on

long-term infrastructure planning, energy efficiency, and capital investments.





Lead multi-site facilities

operations with a focus on standardization, efficiency, and service quality.





Drive sustainability

initiatives include LEED/BREEAM compliance, waste reduction, and renewable

energy integration.



2.

Operational Management





Oversee maintenance,

operations, and repairs across all MEP, HVAC, plumbing, electrical, civil, and

safety systems.





Ensure full operational

functionality of Building Management Systems (BMS) for monitoring and

optimization of energy and equipment performance.





Conduct regular site audits,

inspections, and HSE assessments to ensure compliance and performance

excellence.





Manage staff accommodation,

ensuring all units meet operational, safety, and comfort standards.





Implement centralized CAFM

systems for asset management, work order tracking, and reporting.



3. Health, Safety, and Regulatory

Compliance





Ensure full compliance with

UAE Civil Defence, Dubai Municipality, KHDA, and other regulatory bodies.





Lead emergency preparedness,

crisis response, and HSE awareness initiatives.





Conduct safety drills,

audits, and risk assessments to maintain the highest safety standards.



4. Vendor & Contract Management





Lead the procurement,

evaluation, and management of Annual Maintenance Contracts (AMCs).





Negotiate and optimize vendor

contracts for quality, efficiency, and cost-effectiveness.





Monitor and evaluate

contractor and service provider performance against SLAs and KPIs.



5. Projects & Construction Oversight





Provide technical input

during planning, design, and execution of construction, refurbishment, and

expansion projects.





Review MEP drawings, cost

estimates, and BOQs for technical and financial soundness.





Manage project commissioning,

snag rectification, and handover processes.



Job Specifications





Bachelor's degree in Mechanical

engineering (mandatory); Master's degree or professional certification (IFMA,

CFM, RICS, PMP) preferred.





12-15 years of facilities

management experience, with at least 5 years in a senior leadership role

managing large-scale, multi-site operations (preferably in education,

healthcare, or hospitality sectors).





Proven expertise in MEP,

HVAC, electrical, plumbing, and civil systems.





In-depth knowledge of

Building Management Systems (BMS), automation, and smart building technologies.





Strong background in

sustainability and energy efficiency practices.





Valid UAE Driving License.





Proficient in CAFM systems,

BMS software, and Microsoft Office Suite.





Excellent written and spoken communication

skills.



Key Competencies





Strategic and operational

leadership





Strong technical and

analytical acumen





Expertise in BMS and smart

facilities management





Budgeting, cost control, and

financial planning





Excellent communication,

reporting, and presentation skills





Vendor, stakeholder, and

project management





Commitment to sustainability

and health & safety excellence





Crisis management and

resilience planning





Ability to lead diverse teams

across multiple sites