Job Description

Job Summary (A Female Required For This Position):

As part of our growing sales and business setup operations, we are looking for a proactive

Operations Executive

to manage post-sales responsibilities and administrative tasks. The ideal candidate will guide and assist clients in processing company documents, ensuring due diligence, and working with advisors to meet regulatory requirements. Additionally, the role includes administrative support, visitor management, and office coordination.

Key Responsibilities: Operations & Client Management:

Serve as the

Primary Point of Contact

between clients and Infibiz, ensuring smooth communication and relationship management. Guide and assist clients in processing

company formation documents

, including adherence to legal and compliance requirements.

Coordinate client meetings, calls, and appointments

while ensuring prompt responses to inquiries and concerns via email, phone, or in person. Maintain

accurate records

of client interactions, transactions, and documentation. Work closely with internal teams to ensure timely

completion of client requests

and smooth coordination between departments. Track client

projects, ensuring deadlines are met

, and handle any delays or issues effectively. Identify

upselling or cross-selling opportunities

to provide additional services to clients. Collect and analyze

client feedback

to improve service quality and address concerns professionally. Stay updated on

industry trends, government regulations, and business setup processes

to better serve clients.

Administrative Support:

Greet and welcome visitors

professionally and courteously. Manage

incoming and outgoing calls

, answering general inquiries and directing calls to the appropriate department. Handle

incoming and outgoing mail, packages, and deliveries

efficiently. Maintain a

clean, organized reception area

to ensure a professional company image. Provide

administrative support

across departments, including scheduling appointments, managing calendars, and coordinating meetings. Assist in

preparing proposals, contracts, and presentations

for clients and internal teams.

Qualifications & Skills:

Proven experience

in client management, operations, or administrative roles, preferably in the business setup industry. Excellent

communication and interpersonal skills

to interact effectively with clients and team members. Strong

organizational and multitasking abilities

to handle various responsibilities efficiently. Proficiency in

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

and CRM software. Ability to work

independently and collaboratively

in a fast-paced environment. Professional

telephone etiquette and office management skills

. Detail-oriented with the ability to

maintain accurate records

and ensure compliance with company policies.

Bachelor's degree preferred.

Job Type: Full-time

Pay: AED2,000.00 - AED3,000.00 per month