Job Description

Job Summary:
The Facilities Manager typically encompasses a wide range of responsibilities related to the maintenance and operations of the resort's physical infrastructure and facilities. Here's a comprehensive overview of the role:
Job Specifications
Education:

• Bachelor's degree in Facilities Management, Engineering, Hospitality Management, or related field (preferred).

Training/Experience:

• Proven experience in facilities management, preferably in the hospitality industry.
• Strong technical knowledge of building systems, maintenance practices, and regulatory requirements.
• Excellent leadership, communication, and organizational skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Proficiency in computerized maintenance management systems (CMMS) and other relevant software applications.
• Strong leadership and managerial skills with the ability to inspire and motivate teams.
• Excellent communication, interpersonal, and customer service skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Flexibility to work evenings, weekends, and holidays as required by the nature of the hospitality industry.

Key Responsibilities:
Maintenance Management:

• Develop and implement a comprehensive maintenance program for the resort's facilities, including guest rooms, public areas, back-of-house areas, and exterior spaces.
• Coordinate routine maintenance tasks such as HVAC systems, plumbing, electrical systems, and building repairs.
• Schedule and oversee preventive maintenance activities to minimize downtime and ensure optimal performance of equipment and systems.

Vendor Management:

• Source and manage relationships with external vendors, contractors, and service providers for maintenance, repairs, and renovations.
• Negotiate contracts, review proposals, and ensure cost-effective solutions while maintaining quality standards.
• Monitor vendor performance and ensure compliance with service level agreements and safety regulations.

Safety and Compliance:

• Implement and enforce safety protocols, procedures, and standards to ensure a safe environment for guests, employees, and visitors.
• Conduct regular inspections and audits to identify potential hazards, code violations, and safety risks.
• Ensure compliance with building codes, fire regulations, health standards, and other relevant regulations.

Budget Management:

• Develop and manage the facilities budget, including forecasting expenses, tracking spending, and identifying cost-saving opportunities.
• Monitor utility usage and implement energy-saving initiatives to reduce operating costs.
• Prepare financial reports and provide regular updates on budget performance to management.

Renovation and Capital Projects:

• Plan and oversee renovation projects, upgrades, and capital improvements to enhance the hotel's facilities and guest experience.
• Coordinate with architects, engineers, contractors, and other stakeholders to ensure projects are completed on time and within budget.
• Develop long-term maintenance plans and capital expenditure forecasts to support strategic planning.

Emergency Preparedness:

• Develop and maintain emergency response plans and procedures for various scenarios, including fire, natural disasters, and security threats.
• Conduct drills and training sessions to ensure staff readiness and compliance with emergency protocols.
• Serve as a point of contact during emergencies and coordinate with local authorities and emergency services as needed.

Skills Required