Overseeing and organizing a team of Digital sales representatives to provide excellent customer service and growing digital company revenue. Supervise and coordinate sales representatives and deliver sales target.
What you will do
Deliver sales targets and goals by implementing sales strategies
Meet with the Digital team to discuss and define the strategy to achieve Digital Sales targets
Track weekly, monthly, and quarterly performance and sales metrics
Address customers\xe2\x80\x99 needs, and identify opportunities to generate sales and customer satisfaction
Assist in setting up targets for individuals and the team
Organize and direct Staff, assessing their work and giving feedback to maximize performance
Plan and schedule availability of resources based on demand
Measure performance and setup training and development plans
Recruit and train new joiners
Keep management informed on issues and problems
Develop and maintain good relations and excellent collaboration with all team members and stakeholders, within and outside IKEA Communication.
Develop and maintain a vast knowledge of the products/services being offered.
Stay on top of all trends, apply the changes on the digital platform as per the Customer needs, and IKEA positioning and communication strategies, and maintain best practices.
Bayt
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