Job Description

Job Title Digital Sales Consultant

Description

As the flagship company of ALFAHIM Group, Emirates Motor Company (EMC) - Mercedes-Benz General Authorized Distributor in the Emirate of Abu Dhabi since 1962, symbolises the phenomenal growth and success the group has achieved. In true Mercedes-Benz tradition, EMC continuously strives for customer satisfaction and excellence. EMC markets, distributes and services Mercedes-Benz vehicles, from luxury saloons to the largest trucks providing quality service by certified experts. Combining the finest sales and marketing skills with state-of-the-art facilities, EMC guarantees what the Mercedes-Benz name stands for, namely the highest level of customer satisfaction. EMC markets, distributes and services all Mercedes-Benz vehicles, from luxury saloons to the largest trucks, and provides Mercedes-Benz qualified service with high and consistent availability of genuine parts. Innovative customer-oriented marketing programs, designed to provide comprehensive support to its loyal clientele, remain EMC's primary focus. Operations in Abu Dhabi are carried out from purpose-built premises with a well-integrated network of showrooms, offices, part depots and workshops in Abu Dhabi city, Al Ain and Madinat Zayed in the Western Region. EMC serves a premium client segment; including dignitaries, the UAE government, oil companies and the business community. Moreover, EMC is constantly involved in community-driven activities from social and charitable to environmental. 1. JOB PURPOSE
Attend-to and handle all types of incoming electronic leads in timely and consultative selling manner, and contribute towards further developing the e-commerce channels/business, and its related campaigns and processes. Contribute towards all conversion ratios i.e. appointments, test drives, and orders intake in-order to achieve sales target, or match the average of Retail Sales team, whichever is higher. 2. ACCOUNTABILITIES
Key Accountabilities (Up To Max. 6)
Lead management: Receive, acknowledge, follow-up, and properly register/log all types of electronic leads onto DMS, and provide/present weekly/monthly sales-funnel progress report(s).
Vehicle sales: Assist customers in selecting available Mercedes-Benz product by undertaking an in-depth needs analysis. Present and demonstrate features, advantages, and benefits of the product and services, according to Mercedes-Benz sales process, and effectively follow-up and gain customer commitment.
Operations: Gain and maintain \
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