To deliver items from the warehouse to the customer site and ensure (where applicable) the item is fitted as per the product standards and customers satisfaction
Job Requirements Education/Certification and Continued Education
High School qualification
Years of Experience
1-2 years of experience in a similar filed
Essential Roles and Responsibilities Functional Roles and Responsibilities
Assemble and fix the furniture as per the product guidelines and ensure it is fitted as per the customers\' requirements
Handle any complaints, concerns of the customers with respect to delivery process, damages caused during transportation of the furniture, assembling and fixing etc. courteously and escalate it to the Store Manager for appropriate resolution
Organise and maintain all the customer acknowledgements and receipts and submit them to the Store Manager
Receive the delivery schedule from the Store Manager and arrange to deliver the items to the customer at the specified date and time
Ensure the items are handled with care and delivered to the customer without any damages