Customer Service Representative Wood Manufacturing Industry
Doha, DAW, QA, Qatar
Job Description
Job Title:
Customer Service Representative - Wood Manufacturing IndustryLocation:
QatarEmployment Type:
Full-timeAbout the Role:
We are seeking a proactive
Customer Service Representative
to join our team in the wood manufacturing industry. This role will beface-to-face with clients
and will involve coordinating orders, monitoring pending deliveries, and following up with both the production team and customers to ensure smooth operations.Key Responsibilities:
Handle walk-in and face-to-face customer inquiries in a professional manner. Coordinate orders and ensure accurate entry into the system. Follow up on
pending deliveries
with logistics and ensure timely updates to customers. Liaise with theproduction team
regarding order progress and special requirements. Provide regular updates to clients regarding their orders and delivery schedules. Resolve customer concerns promptly and effectively. Maintain records of customer interactions, orders, and transactions.Requirements:
Previous experience in
customer service
, preferably inmanufacturing or wood industry
. Strong communication and interpersonal skills. Ability to coordinate between multiple teams (sales, production, delivery). Detail-oriented with good organizational and multitasking skills. Proficiency in MS Office (Word, Excel, Outlook). Ability to work under pressure in a fast-paced environment.Preferred:
Background in wood, furniture, or manufacturing sectors. Knowledge of basic production or order cycle processes.
Job Type: Full-time
Application Question(s):
* How soon you can join?
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Job Detail
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Job IdJD2022548
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDoha, DAW, QA, Qatar
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EducationNot mentioned