Customer Service Representative (preferred Gender: Female)
Dubai, DU, AE, United Arab Emirates
Job Description
Job Summary:
We are seeking a proficient and dynamic Customer Service Representative with excellent communication skills in both English and Arabic. The ideal candidate should be customer-focused, friendly, and able to provide exceptional service to patrons at our cafe, coffee shop, and ice cream shop.
Responsibilities:
Greet customers warmly and ascertain their needs. Provide accurate information about products and services. Take customer orders and process payments. Handle customer inquiries and resolve complaints effectively and in a timely manner. Maintain a clean and organized workspace. Upsell products and encourage customers to try new items. Collaborate with team members to ensure customer satisfaction. Follow company policies and procedures at all times.
Requirements:
Fluency in English and Arabic is essential. Previous experience in customer service is preferred. Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Excellent problem-solving abilities. Must be proactive and customer-oriented. Flexibility to work in shifts, including weekends and holidays.
Preferred Qualifications:
Prior experience in the coffee shop. Knowledge of coffee and ice cream products is a plus. Ability to multitask and prioritize tasks effectively.
Location:
Cafe and Ice Cream ShopUnited Arab Emirates
Job Type: Full-time
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Job Detail
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Job IdJD1949699
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned