Job Description

Job Title:

Customer Support Executive

Location:

Al Ferdous Building, Al Safa, Dubai, UAE

Type

: Full-time

Salary:

AED 3,500 per month

About the Company:

We are an e-commerce company that specializes in the automobile industry. Our objective is to connect customers with a variety of car-related services. As a Customer Support Executive, you will be responsible for ensuring our customers have a great and efficient experience.

Responsibilities:

Respond quickly to customer inquiries via email, phone, and chat, focusing on providing outstanding service. Help consumers navigate our platform, handle their problems, and resolve issues in a fast and effective manner. Keep precise and complete records of customer interactions and transactions. Stay updated with our platform and the services handled. Ensure consumers have a thorough understanding of our services by providing product information and guidance. Stay current on industry changes to provide greater assistance.

Requirements:

Excellent communication abilities, both written and verbal. Strong problem-solving and interpersonal skills. Capable of working independently and effectively within a team. Knowledge or interest in the automobile business is beneficial. Familiarity with e-commerce platforms and customer support systems is ideal. 1-2 years of experience in the field is a MUST.
Applying for the role: Interested candidates are invited to submit their resumes to hrolotech@gmail.com with the subject line "

Customer Service Representative

".

Job Types: Full-time, Permanent

Pay: From AED3,500.00 per month

Experience:

* customer service: 1 year (Required)