The Expert Advice is a dynamic and reputable immigration consulting firm dedicated to providing comprehensive immigration services to individuals, families, and businesses. We are currently seeking a highly motivated and experienced Customer Service Representative cum Processing Officer (preferably Malayalam and Hindi speaker only) to join our team. The successful candidate will play a pivotal role in assisting clients with various immigration processes, ensuring compliance with regulations, and providing expert advice to facilitate successful immigration outcomes.
Please read the instructions carefully before submitting your application.
Position:
Customer Service Executive (Malayalam only Speaking) - Immigration Services Female
Experience:
Minimum 1 Year in Customer Service, Own Visa ( Prefeered)
Job Type:
Full-Time ( Mon - Sat ) 9.30 am to 6.30 pm Sunday Closed.
Requirements:
Proficient in
Malayalam
only (mandatory)
Own Visa ( Prefeered)
Minimum
1 year of experience
in customer service, preferably in
immigration or related sectors, Loan Setors, or after sales. (Callings)
Strong
client retention skills
and ability to build long-term relationships
Confident in
handling clients face-to-face ( rarely)
Excellent communication, problem-solving, and interpersonal skills
Responsibilities:
Handle walk-in and referred clients with a professional and helpful approach
Guide clients through immigration processes and service offerings
Follow up with leads and ensure a high retention and satisfaction rate
Manage queries, concerns, and provide timely resolution
Own Visa can apply Females Only
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
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