An exciting opportunity have arisen within Est\xc3\xa9e Lauder Travel Retail Europe, Middle East & Africa to appoint a Corporate Account Manager, Qatar Duty Free; AerRianta Middle East and Africa and Indian subcontinent. The role will be based in our Dubai Head Office. The role will report to the Regional Director who will have overall responsibility for the retailers and will also have a matrix report to the other Regional Brand Directors.
The Corporate Account Manager will be responsible for sell-in of all ELC brands for the respective retailers mentioned above. This role will directly manage one Corporate Account Executive.
Key responsibilities include:
Responsible for monthly sell in achievement aligned to brand net sales targets of the responsible retailer accounts, across all ELC Travel Retail EMEA brands
Monthly estimate and latest estimate review in close collaboration with Regional Brand Directors
Close collaboration with the Area Sales & Operations Managers during the estimate process as well as ongoing performance review by brand/cluster
Daily collaboration with the Area Sales & Operations Managers to provide proactive support relating to stock issues happening in store at any point in time.
Regular retailer visits to ensure adequate sales service and correct execution of the agreed actions
In collaboration with the respective Regional Marketing Managers, manage Newness presentations, promotional and assortment plus liaise on the correct pricing strategy
Monitor and analyse performance: review all P&Ls and recommend appropriate action to respective RBD/s
Collaborate with the RBDs to drive the acceleration plans
Proactively manage stock replenishment and orders to ensure optimal stock coverage with the identified retailer(s). Analyze and monitor retail to net reconciliation, align with Buyer/Planner on future orders, open-to-buy and replenishment. Manage inventory targets and ensure WOS are achieved. Ensure these figures are linked back to ELC\xe2\x80\x99s internal estimates. Identify, present and execute opportunities for further growth
Take lead on all other B2B tasks relating to their responsible retailers, such as co-ordination of promotional bookings; overseeing annual retail sales growth projections across all brands, plus any other projects as and when these arise.
Qualifications
The successful candidate will have substantial professional sales management expertise across multi-countries ideally within EMEA and preferably with Travel Retail experience. They should also have an excellent track record of establishing and maintaining productive B2B relationships. The Corporate Account Manager should be able to demonstrate an excellent history of strong negotiation skills using effective emotional intelligence through cultural differences to best manage and provide high touch customer service to achieve/exceed objectives. A sound knowledge and experience of proficient business/commercial.IT/financial acumen and a strong proven analytical/strategic approach is essential. Strong leadership through multi-brand and direct or indirect team management is also desirable.
The following list of skills are also highly desirable:
Ability to work independently
Strategic and analytical mind set
Aligns and engages the team vision
Embraces and initiates change and demonstrates learning agility
Sound understanding and experience in retail sales management and commercial acumen
Builds collaborative relationships
Excellent communication skills
Excellent organisational skills
Good knowledge of MS Office tools, especially Excel.
The Corporate Account Manager will be required to travel up to 20% to 30% of the time.
Travel Retail is a fast-paced, dynamic and entrepreneurial environment and candidates should have a positive, flexible, hands-on, ownership and committed approach. Job: Sales Primary Location: Europe, Middle East, Africa-AE- Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 233757