Client Service Executive
Dubai, DU, AE, United Arab Emirates
Job Description
Job Title:
Client Service Executive - Lead Follow-Up & Renewals
Location:
Dubai Silicon Oasis, UAE (Office-based)
About Us:
Covermatch.com is a UAE-registered digital insurance platform helping customers compare and buy car, health, life, travel, and other insurance policies online.
Our Dubai office is growing, and we are looking for a
Client Service Executive
to handlefollow-up calls
andpolicy renewals
for our customers across the UAE.Key Responsibilities:
Lead Follow-Up:
Call customers who enquire on Covermatch.com, share quotes, answer questions, and assist with completing purchases.Renewal Calls:
Contact existing customers before policy expiry, remind them, and help them renew their policies.Customer Engagement:
Build strong relationships to encourage repeat business and referrals.CRM Updates:
Record all calls, follow-ups, and renewal statuses accurately in the CRM.Collaboration:
Work with the sales and processing teams to ensure smooth operations.Requirements:
Preferred:
Female candidates under spouse sponsorship (or dependent visa). Strong verbal communication in English . Experience in telesales, customer service, or renewals preferred. Comfortable using CRM systems, email, and basic computer tools. Goal-oriented and proactive, with a customer-first approach.What We Offer:
Competitive salary + attractive incentives for conversions and renewals Training on insurance products and sales process Career growth opportunities within a leading insurtech company Professional, supportive, and collaborative environment
Job Type: Full-time
Pay: AED2,750.00 - AED3,000.00 per month
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Job Detail
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Job IdJD2053244
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned