Job Description

Job Summary:

We are seeking a confident and proactive Captain Waitress to lead our restaurant service team. This role combines staff supervision, daily operations management, and a commitment to delivering exceptional guest experiences across all food and beverage services.

Key Responsibilities:

Warmly welcome and seat guests to create a positive first impression Supervise and support waitstaff to ensure smooth and efficient service delivery Accurately take and communicate orders to kitchen and bar teams Uphold high standards of food and beverage presentation Professionally handle guest requests and resolve any complaints Monitor guest satisfaction and take appropriate follow-up actions Maintain cleanliness and organization of dining areas Coach and train new team members, promoting teamwork and collaboration Liaise effectively with kitchen staff and management to optimize service flow Manage billing processes and handle payments accurately Complete end-of-shift closing duties including stocktaking and cash reconciliation Enforce compliance with hygiene, food safety, and company policies Participate actively in staff meetings and training programs

Qualifications:

Prior experience in a supervisory role within food and beverage service preferred Strong understanding of menu offerings and service standards Excellent leadership, communication, and problem-solving skills Ability to work efficiently under pressure in a fast-paced environment Exceptional customer service and interpersonal skills Flexible availability to work evenings, weekends, and varying shifts
Job Types: Full-time, Permanent

Application Question(s):

Do you have Valid Qatar ID? Can you get NOC for Sponsorship Transfer? * If selected can you start immediately?