Job Description

Job Overview

We are looking for a reliable and detail-oriented

Recruiter & Customer Service

to support our

System

. This role combines

customer support, administrative assistance, and recruitment-related tasks

. The ideal candidate is organized, communicative, tech-comfortable, and able to handle multiple responsibilities efficiently.

Key ResponsibilitiesCustomer Service & Platform Support

Respond to customer and candidate inquiries via email, chat, or phone Assist users with platform navigation, account issues, and general questions Maintain a professional, friendly, and solution-oriented communication style Escalate technical or complex issues when required
Administrative & Assistant Duties

Provide daily operational and administrative support to the platform owner Manage data entry tasks and system updates Organize candidate information and maintain accurate records Support ad-hoc tasks as assigned (scheduling, follow-ups, reporting, etc.)
Recruitment & Talent Operations

Upload CVs and candidate profiles to the system Update candidate records, statuses, and job matches Conduct initial candidate phone screenings Coordinate interviews and follow up with candidates when required Assist with basic recruitment tasks and talent pipeline management
Requirements

Previous experience in

customer service, administrative support, or recruitment

Strong verbal and written communication skills Comfortable speaking with candidates over the phone Basic understanding of recruitment processes (screening, CV handling, follow-ups) Strong attention to detail and organizational skills Ability to multitask and prioritize work independently Comfortable using online platforms, CRMs, or ATS systems
Preferred Qualifications

Experience working with talent platforms, HR systems, or recruitment agencies Familiarity with CV screening and candidate databases Ability to work remotely and manage time effectively
Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Work Location: Remote