Job Description

Job Title:

Admin Assistant / Receptionist / Customer Service

Location:

Dubai, UAE

Job Summary:

We are seeking a professional and customer-focused Admin Assistant / Receptionist to manage front desk operations, provide administrative support, and deliver excellent customer service. The ideal candidate will be organized, proactive, and able to handle multiple tasks efficiently in a fast-paced environment.

Key Responsibilities:

Greet visitors and clients in a professional and welcoming manner Act as the first point of contact for customers, handling calls, emails, and inquiries Provide high-quality customer service and ensure timely resolution of inquiries Manage reception and front desk operations Schedule appointments, meetings, and manage calendars Handle incoming and outgoing correspondence and courier services Maintain accurate records, files, and customer databases Prepare letters, reports, and basic documentation Coordinate with internal departments to address customer needs Support administrative and office operations as required Ensure confidentiality of company and customer information

Requirements:

Bachelor's degree or diploma in Business Administration or related field Minimum 1-3 years of experience in administration, reception, or customer service Excellent communication skills in English (Arabic is an advantage) Proficient in Microsoft Office (Word, Excel, Outlook) Strong organizational and multitasking abilities Professional appearance and positive attitude Ability to work independently and as part of a team

Preferred Skills & Competencies

Excellent organizational skills Strong interpersonal and communication skills Good written communication skills Effective time management abilities Trustworthiness, discretion, and a strong sense of responsibility High level of commitment, motivation, and enthusiasm Understanding of different working styles Active listening skills Strong productivity and initiative Ability to remain calm under pressure Team-oriented with the ability to work collaboratively High level of accuracy and attention to detail Flexibility and adaptability in a dynamic work environment
Job Types: Full-time, Permanent