Vp Customers Me&a
Abu Dhabi, United Arab Emirates
Job Description
b'
Job Title: VP Customers ME&A
Working Pattern: Full time
Working location: UAE
Why Rolls-Royce?
Work with us and we\xe2\x80\x99ll welcome you into an inclusive culture, one that invests in your continuous learning and development, and gives you access to a wide breadth and depth of experience.
We\xe2\x80\x99ll provide an environment where you can be yourself. An inclusive, digital-first culture that invests in you, gives you a platform for continuous learning, and access to an incredible breadth and depth of opportunities to grow your career.
We offer excellent development, a competitive salary and exceptional benefits. These include bonus, employee support assistance and employee discounts.
Your needs are as unique as you are. We encourage flexible working arrangements and support hybrid working wherever possible, so you can always be at your best - wherever and whenever you work.
What you will be doing:
As a Vice President Customers within the Customers & Services team in Civil Aerospace you will;
- Ultimately accountable for the allocated Customers throughout the product & services lifecycle.
- Owning the overall customer relationship and customer experience with their customer grouping.
- Accountable for developing the account strategy to maximise Rolls-Royce value.
- Working with a multi-function team to deliver contractual and service commitments, developing new sales opportunities, delivering the expected revenue from the customer and seeking ongoing opportunities to maximise the profit potential of the existing contracts.
- Influencing, advocating to and on behalf of their Customers, at a very senior level externally and internally.
The Vice President role is a high travel role, with the expectation to visit the allocated Customers in region frequently, either individually, leading a multi-functional team, or facilitating a visit by the Rolls-Royce senior leadership. The role manages teams of varying sizes, including many indirect reporting roles used to deliver of their behalf.
Each Vice President must exemplify high ethical standards and a win right attitude at all times.
Who we\xe2\x80\x99re looking for
At Rolls-Royce we embrace agility, are bold, pursue collaboration and seek simplicity in everything we do. These principles form our values and behaviours and are an essential component of our assessment process and are fundamental qualities that we seek for all roles.
To be successful in this role you will need to:
Critical behaviours for each Vice President are:
- Customer focus
- Dealing with ambiguity drive for results
- Business acumen
- Interpersonal savvy
- Problem solving
- Strategic agility and planning
What we are looking for:
- Qualified to at least a degree level or equivalent to 8 years of equivalent industry experience
- A good understanding of Rolls-Royce products and services
- Requires experience in at least one previous customer facing role such as Customer Management, Services, Commercial or Sales.
- Relationship management experience and an ability to find mutually acceptable outcomes to customer challenges.
- Must possess the aptitude to lead a multi-disciplinary, diverse regional team to deliver agreed objectives
- Ability to consult, collaborate with and influence across all levels including leadership both within and external Rolls-Royce
- Good project management skills
- Strategic thinking and an ability to anticipate customer needs from a good understanding of their medium-long term direction
- Demonstrated business acumen skills and an ability to quickly grasp the value of different levers in a negotiation to ensure a positive outcome.
We are an equal opportunities employer. We\xe2\x80\x99re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we\xe2\x80\x99ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.
You can learn more about our global Inclusion strategy at
Our people | Rolls-Royce
Closing date:13.03.23
Job Category
Customer Account Management
Posting Date
02 Mar 2023; 00:03
Beware of fraud agents! do not pay money to get a job
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Job Detail
-
Job IdJD1508869
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAbu Dhabi, United Arab Emirates
-
EducationNot mentioned