Job Requisition ID: 156512

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

To provide a high level of customer service through excellent knowledge of product and procedures, to rotate through depts as required and assist in all store related tasks. To assist the Dept Manager / Store Manager with the general day to day running of the Dept and Store. To Act as Duty Manager as required. To effectively contribute to the achievement of the annual budget.

What you will do

• To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner.
• To assist the Store Manager with the day to day Store Operations including opening and closing and Duty Management cover and other security aspects. To run the Dept in the absence of the Dept Manger if required.
• To be able to train new staff on the Point of Sale (POS) operation and to be responsible for corrective action at the POS. To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted.
• To supervise the receiving and display of goods in accordance with the approved procedures when required to ensure products are available for customer purchase.
• To assist with ensuring the compliance with in store procedure with regard to pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.
• To assist with the training and ensure that Sales Assistants apply the \xe2\x80\x9cBrand Merchandising Principles\xe2\x80\x9d at all times ensuring a corporate imagine is achieved and that the brand has the best possible looking stores in its product category.
• When required to assist in other events such as stock take, new store openings etc.

Required Skills to be successful

• Good communication skills
• Ability to stand for a minimum of 8 hours
• Experience in Retail Fashion

What equips you for the role

• 1 years\' experience in a sales role
• High school diploma or equivalent
• Excellent people skills

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer\'s in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference\xe2\x80\xa6

Al-Futtaim