Uaen Guest Relations Officer (customer Service) | Al Futtaim Automotive | Trading Enterprises

Abu Dhabi, United Arab Emirates

https://www.mncjobsgulf.com/company/al-futtaim

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Job Description

Overview of the role
We are looking for a dedicated and customer-focused Guest Relations Officer to join our team at Al Futtaim Automotive. The primary responsibility of this role is to provide full support to all customers visiting our branches and to be the first point of contact to welcome and identify customers' needs.
What you will do
Ensure customers receive the world's warmest welcome upon entering the branch
Establish the reason for customer visits and direct them to the appropriate department
Ensure customers with appointments are directed to the correct executive for a smooth transition
Provide a warm send-off to customers exiting the branch
Understand and manage the customer journey from start to finish