Job Description

Job Requisition ID: 148972

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

To secure the replenishment process in sales spaces prior to the store opening by taking advantage of IKEA Goods Flow Concept to strengthen IKEA's position as the best home furnishing store, and leads to a commercial presentation of the products.

What you will do

Commercial

• To work with colleagues in other functions in order to drive sales growth and sustained, long-term profitability.
• Co-operation with the Warehouse Group Leader and secure a tight co-operation between Goods receiving and the team that works on replenishment of the Market hall
• Co-operation with the Shopkeepers plan all changes in the commercial areas so that goods movement and replenishment can be optimised
• Assist the GF Manager with the responsibility for back flow replenishment in order to ensure that the store is fully stocked at all times, especially during peak hours.

Operational

• To achieve sales space replenishment with flexibility and volume taken into consideration when merchandise to the sales floor from the stockroom using replenishment reports
• To assists in the stocking/merchandising of incoming truck shipment to the sales floor and stockroom
• To make use of product knowledge and article information in performing the replenishment task
• To prevent maintenance of all equipment used in the replenishment process like pallet jacks etc

Customers

• To Work overnight filling the shelves and prepares the store when customers are not present, which eliminates safety issues for customers such as tripping over empty boxes
• Making sure that all empty boxes are removed and the area is ready for customers before store opening

People Management and Development

• Manage a team of co workers that work with replenishment including recruitment and training of their competence
• Plan the weekly schedules of all co workers
• Be Train the Trainer for the department and ensure all the co- workers in the department are trained in Product Knowledge, customer service training, Concept training, H&S trainings
• Provide the Goods Flow Manager with feedback and their recommendations during the Probationary period reviews and annually reviews for the staff in the customer service department.
• To ensure that all receiving co-workers and internal customers adhere to the pre scribed safety and security routines

Financial

• Act as Payroll administrator and be a super user for the Staff Management System and generate the schedules using the system. Monitor attendance of the co-workers and monitor sickness and other absences levels.

Required skills to be successful

• Ability to spend up to 100% of work time standing or moving about the departments within the store.
• Must be able to lift heavy weight and bend for long periods
• Good written and verbal English
• PC literate

What equips you for the role

• 1-2 years retail supervisory experience,
• Goods-flow/supply knowledge preferred

About Al-Futtaim Retail

Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer's in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference...