Job Description

UAE National_Group Leader Replenishment | Retail | IKEA

Overview of the role

To secure the replenishment process in sales spaces prior to the store opening by taking advantage of IKEA Goods Flow Concept to strengthen IKEA's position as the best home furnishing store, and leads to a commercial presentation of the products.

What you will do

Commercial

• To work with colleagues in other functions in order to drive sales growth and sustained, long-term profitability.
• Co-operation with the Warehouse Group Leader and secure a tight co-operation between Goods receiving and the team that works on replenishment of the Market hall
• Co-operation with the Shopkeepers plan all changes in the commercial areas so that goods movement and replenishment can be optimised
• Assist the GF Manager with the responsibility for back flow replenishment in order to ensure that the store is fully stocked at all times, especially during peak hours.

Operational

• To achieve sales space replenishment with flexibility and volume taken into consideration when merchandise to the sales floor from the stockroom using replenishment reports
• To assists in the stocking/merchandising of incoming truck shipment to the sales floor and stockroom
• To make use of product knowledge and article information in performing the replenishment task
• To prevent maintenance of all equipment used in the replenishment process like pallet jacks etc

Customers

• To Work overnight filling the shelves and prepares the store when customers are not present, which eliminates safety issues for customers such as tripping over empty boxes
• Making sure that all empty boxes are removed and the area is ready for customers before store opening

People Management and Development

• Manage a team of co workers that work with replenishment including recruitment and training of their competence
• Plan the weekly schedules of all co workers
• Be Train the Trainer for the department and ensure all the co- workers in the department are trained in Product Knowledge, customer service training, Concept training, H&S trainings
• Provide the Goods Flow Manager with feedback and their recommendations during the Probationary period reviews and annually reviews for the staff in the customer service department.
• To ensure that all receiving co-workers and internal customers adhere to the pre scribed safety and security routines

Financial

• Act as Payroll administrator and be a super user for the Staff Management System and generate the schedules using the system. Monitor attendance of the co-workers and monitor sickness and other absences levels.