Job Description

About the Role:

We are ATT, looking for a highly organized and service-oriented

Travel Coordinator

to join our team. This role serves as a vital link between clients, internal departments, and external partners -- ensuring that every travel experience runs smoothly from booking to return.

You will handle

customer communication

, coordinate with

sales, operations, and visa teams

, and stay in touch with clients during their journey. You'll also manage communications with

local and international suppliers

, hotels, tour operators, and service providers to ensure a seamless travel experience.

Key Responsibilities:

Serve as a

point of contact

for clients before and during their trips, ensuring a smooth customer experience Coordinate between

sales

,

visa

,

ticketing

, and

operations

teams to ensure all bookings are processed accurately and on time Communicate with

suppliers, DMCs, hotels, transport providers

, and guides to confirm services Assist in handling

customer inquiries, modifications, or complaints

in a timely and professional manner Monitor travel schedules, changes, and service delivery during the client's journey Ensure all travel documents (vouchers, itineraries, visas) are prepared and shared with clients properly Support operations team with pre-departure checks and service confirmations Maintain accurate records of each booking and update relevant systems as needed Provide after-sales support and help resolve post-travel feedback or issues
Requirements:

2-4 years

of experience in travel coordination, operations, or customer service within the travel industry Strong communication and interpersonal skills -- both written and verbal Excellent

organization

,

time management

, and multitasking abilities Ability to handle pressure and urgent changes calmly and effectively Knowledge of travel documentation (visas, itineraries, vouchers) and common industry tools Familiarity with CRM systems, email management, and Microsoft Office Fluent in

English

; Arabic or other languages is a plus Customer-first attitude with a problem-solving mindset
What We Offer:

Competitive salary Supportive work environment with training and development opportunities Exposure to international markets and global coordination Travel discounts and internal benefits Opportunity to grow into senior coordination or operations roles
Job Type: Full-time

Pay: Up to AED5,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

* Travel Coordinator: 2 years (Required)