To assist in all travel activities for Emirates Nuclear Energy Corporation (ENEC) employees and related business associates. This includes ongoing business-training-related travel for employees, consultants, and contractor staff as well as consistently ensuring optimal pricing and customer service for all travel-related expenses and activities.
Key Activities, Responsibility & Accountability
Travel bookings coordination
Responsibilities and Accountabilities:
Arrange airline tickets for new employees relocated to UAE, or for resigned/terminated employees or for existing employees travelling on business/training missions
Provide research about destinations, plan trips for the employees and their families if required in accordance to HR policy manual
Arrange accommodation for employees going on business/training missions inside or outside UAE
Arrange local transportation and meals if required for the employees going on business/training mission outside UAE
Process internal ENEC approval for travel arrangements, make three quotations and recommend the best agent for HR & Administration Director to approve
Liaise with hotels, airlines and agents to confirm bookings in order to avoid any delay
Answering employees' queries regarding their travel arrangement and the status of the bookings
Provide employees with confirmed booking details and advice on employees in case of any change to the trip plan and bookings
Advice Finance, HR, Training in case of cancelation of trip or a change occur to the trip plan
Implement appropriate filing and data retrieval systems to ensure proper data management for any travel arrangements
Review invoices for agent/airline/hotel/transportation and other services required for payment processing in order to ensure accuracy of cost
External Relationships
Responsibilities and Accountabilities:
Develop and maintain good working relationships with agencies, hotels, caterers, restaurants, etc. to ensure prompt resolution of issues
Provide high level of service on such activities as following up on ticket exchanges, reservation amendments and cancellation to provide an effective and prompt service
Responsibilities & Accountabilities (contd.)
Stakeholder Engagement
Responsibilities and Accountabilities:
Facilitate communication both internally and externally in order to build and nurture mutually beneficial working
relationships.
Professional Certifications
Qualifications
Diploma (Based on experience below) / Bachelor
Experience
0 to 4 years of experience minimum in relevant field.
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