We are a fast-growing travel & tourism company in Dubai looking for an experienced Travel Agent to join our dynamic team. The role involves handling flights, hotels, tours, excursions, visas, transport, and cruises while delivering exceptional customer service and driving sales.
Note: Only candidates with prior experience in travel, tourism, or hospitality will be considered. Freshers are not eligible, though proven sales professionals from other industries may be evaluated.
What You'll Do
Handle end-to-end travel bookings including flights, hotels, tours, excursions, visas, transport, and cruises.
Use GDS systems (Amadeus/Sabre/Galileo) and B2B portals to manage ticketing and reservations.
Prepare and present tailor-made itineraries and cost-effective travel packages.
Advise clients on best routes, destinations, travel regulations, and visa requirements.
Manage re-issuance, cancellations, refunds, and schedule changes smoothly.
Coordinate with suppliers, tour operators, and DMCs to deliver seamless travel experiences.
Provide exceptional customer service by addressing queries, last-minute requests, and emergencies.
Stay updated on travel trends, airline promotions, and new tourism products.
Work closely with the sales team to cross-sell and upsell travel services.
Maintain accurate booking records, invoices, and payment follow-ups.
Qualifications & Skills
Bachelor's degree in Tourism, Hospitality, Business, or related field (preferred).
Minimum 2-4 years' experience as a Travel Agent or Consultant in UAE (retail or corporate).
Proficiency in GDS systems (Amadeus/Sabre/Galileo) and B2B booking platforms.
Strong knowledge of visa processes, travel regulations, and global destinations.
Excellent sales, negotiation, and communication skills.
Fluency in English (Arabic or additional languages is a plus).
Strong organizational skills with attention to detail.
Customer-oriented mindset with the ability to work under pressure.
What We Offer
Competitive salary + commission.
Work in a multicultural team and vibrant environment.
Career growth opportunities with a leading travel company.
Employment Visa & Health Insurance as per UAE labour law
Paid annual leave
1904, Exchange Tower, Business Bay. Dubai
Job Type: Full-time
Pay: AED4,000.00 - AED6,000.00 per month
Experience:
* Travel Agent: 2 years (Preferred)
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