Ticketing Executive/ Receptionist
Dubai, DU, AE, United Arab Emirates
Job Description
A ticketing agent assists customers with booking and managing tickets for events (like concerts or sports), ensuring smooth transactions and providing excellent customer service by answering inquiries, processing payments, and resolving issues. Key duties include issuing tickets, managing reservations, handling payments, and providing information about schedules and policies, requiring strong communication skills and attention to detail
Key Responsibilities
Customer Service
: Greet customers, provide information on events or travel options, and offer solutions to any issues.Booking & Reservations
: Assist customers with making, modifying, and confirming reservations for transportation or eventPayment Processing
: Handle cash, credit cards, and other payments for ticket sales, as well as process refunds.Record Keeping
: Maintain accurate records of ticket sales, customer information, and transactions.Issue Resolution
: Address and resolve customer complaints, issues with bookings, or other reservation -related problems.Job Types: Full-time, Permanent
Pay: AED2,500.00 - AED3,000.00 per month
Application Question(s):
WHY YOU LEAVING THE CURRENT JOB
Experience:
* UAE CLUB : 5 years (Preferred)
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Job Detail
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Job IdJD2058418
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, DU, AE, United Arab Emirates
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EducationNot mentioned