Job Description

| Technical Writer A multi-national organisation, with its headquarters in Dubai, is searching for an experienced technical writer to join the team. As an ideal candidate, one should have proven experience in a highly technical field, such as software development, computer science, or engineering. The candidate ability to evaluate and analyse complex information is second to none, and (s)he has a natural desire to tackle complex problems into simple to read and detailed documentation. Objectives of this Role

• Develop comprehensive low level software documentation that meets organizational standards
• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative approaches for improvement.
• Create detailed UML and use case diagrams for low level software design.

Daily and Monthly Responsibilities

• Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Skills and Qualifications

• Proven working experience in technical writing of low-level software documentation
• 2-4 years' industry experience as an effective technical writer
• Proven ability to quickly learn and understand complex technical concepts
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to create detailed UML and use case diagrams for low level software design.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures.
• Excellent written skills in English.
• Strong working knowledge of Microsoft Office

Preferred Qualifications

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
• Proven experience with writing comparative tech comparison documentations to signify the use of best tech stack.
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Experience with creating UML and use case diagrams for low level documentations.

Job Type: Full-time Salary: AED3,000.00 - AED5,000.00 per month Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Technical software documentation: 4 years (Preferred)
• UML: 3 years (Preferred)