Technical Writer will be responsible for preparing instruction manuals and articles with the main goal to communicate complex, technical information more easily. Develop, gather, and disseminate technical information among customers, designers, and manufacturers.
Key Responsibilities:
Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
Assist in planning, scheduling, and tracking documentation work to meet service release dates and client deliverables.
Gather and analyze technical and service from various sources to document new or changing service functionality.
Test both the service and its documentation for accuracy and consistency.
Maintain a library of application documentation, cataloging it for internal and/or external use.
KNOWLEDGE & SKILLS
Educational and Technical Qualifications:
Bachelor’s degree in relevant technical field.
2-4 years of experience as a Technical Writer or similar role.
Proven ability to quickly learn and understand complex topics.
Previous experience writing documentation and procedural materials for multiple audiences.
Superior written and verbal communication skills, with a keen eye for detail.
Knowledge of Microsoft Office.
Ability to translate highly technical information into easily understandable information for customers.
Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding.
Excellent written skills in English.
Knowledge of Microsoft Office.
Years of Experience:
2-4 years of experience.
Nature of Experience:
2-4 years of experience as a Technical Writer or similar role.
Required Skills
Skill
Years
Months
Technical Writer
6
0
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