Technical Writer

Abu Dhabi, United Arab Emirates

Job Description

Russian hacker, Vladimir Leonidovitch Levin, attempted the biggest bank heist the world had ever seen via dial-up internet in 1994, Zia Hayat, Callsign CEO and founder, was hooked - armchair fraud became a real possibility. From this moment, Zia knew he wanted to play a part in stopping the bad guys and securing the internet for all. Founded In 2012, Callsign's mission has been to make Digital Identity simple and secure for everyone and everything. In that time, we've grown to over 200 employees, opened offices in Singapore and Abu Dhabi, been recognised as a WEF Global Innovator and our technology is being used by many of the world's leading financial institutions to keep millions of consumers safe. But we aren't stopping here. The identity revolution has only just begun, and we are looking to hire the brightest and inquisitive minds to help us make every web, mobile and physical Interaction seamless and secure. If this sounds like you, lets chat.
Responsibilities:
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyse existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture
  • Recommend and/or develop the right tools and solutions for repeatable quality documentation
Requirements
  • Proven working experience in technical writing of software documentation
  • Ability to understand code
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures and specific to the intended audience
  • Dictate a documentation strategy: tooling, federating content etc.
  • Excellent written skills in English
  • Technically competent with Git, Gitlab or Github and comfortable with production pipelines for content
  • Familiar with Software Development Lifecycle
Nice to Have

  • University degree in Computer Science, Engineering or equivalent preferred
  • Bonus if knowledge of Authentication, Security, Fraud, Cryptography and/or Data Privacy
Benefits Competitive

Beware of fraud agents! do not pay money to get a job

MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Related Jobs

Job Detail

  • Job Id
    JD1447782
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, United Arab Emirates
  • Education
    Not mentioned